McGrath Acura of Westmont

Shopped around and ended going to McGrath Morton Grove due to John and Pat Law's customer service. Negotiated on price and was very straight forward. No over promises, etc. All around a terrific customer experience. Thanks Pat and John. more

Oil changes, especially with a coupon, are well worth the price. Includes a free car wash. Plus the waiting room is very posh with leather seats, giant tv, and free beverages (juice, coffee, water). more

Last Saturday I purchased a new 2007 TL (without navi) from McGrath Acura in Westmont. The main reason I went there was the selection of 07 TLs. My local dealer only had 4, while McGrath had close to 40 to choose from. There were many exterior and interior choices. My salesperson was Dean Wareh. He was very nice to work with. There was no pressure and he was very understanding when I spent a lot of time debating which color to buy. I also felt I got a great deal on the car. They matched the lowest price posted in the Edmunds forums. Overall, I was very pleased with the entire dealership and the car buying process. I would not hesitate to recommend working with Dean at McGrath Acura. more

I recently bought a certified used 2006 TSX. About as pleasant of an experience you can have when buying a car. Tommy is a great salesman - friendly, polite, and best of all no-pressure and non-smothering. Plus he had some great stories about growing up in Logan Square. more

Wonderful experience with the service department. They went above and beyond to snap my bumper back into place while also giving me a recommendation for a body shop that could fix the job 100%. Friendly, professional, thorough. Can't ask for more. more

I purchased a Acura MDX from this dealership in August of 2009. When I decided to purchase the Acura I was originally looking for the Rl however I could not locate one in a 300 mile radius. I came into the dealership ready to purchase the MDX. I wanted a white one and my second choice was a dark cheery. Needless to say no luck on a white one so I got the price I wanted on the cherry MDX. While I was walking to the business office to purchase the vehicle (deal already worked out) sitting on the showroom floor is a white mdx that just came in. I immediately said hold off thats my car. Frank was wonderful and had so much patience with me. Needless to say I got my wanted vehicle with the price I wanted. Now for the best part. A month later I bring the car in to have some accessories put on in service. I go into the showroom and right before my eyes is the RL sitting on the showroom floor. The dealership got the luck to receive three of these bad boys and will not get anymore for the rest of the year. Frank and Dean knew what I was thinking and we started to talk. I got the deal of a lifetime on the Rl and traded my MDX in on the spot. Your probably all thinking I got beat on the loss of the MDX but I did not. I have been buying cars for many years know many people in the car selling business. I immediately started making phone calls and was told I was getting a great deal. These men treated me the way I expected to be treated. I could not ask for a better car buying experience and will continue to do business with this dealership and in my opinion they are highly recommended. I cannot answer about other salesmen but can say ALL DEALERSHIPS have lousy salesmen here and there. If you want to be treated fairly ask for these great guys and you wont regret it. I am a highly satisfied Acura customer!!!! more

My service experience was FANTASTIC! I would rank it as 100% across the board. Cathy was an excellent help, she was always smiling, informative, keeping me up to date with the repairs. she was accommodating to my difficult circumstances and offered me all amenities that Acura had to offer such as the coffee and lounge. Not one thing comes to mind that i would rate less than perfect service. I actually ENJOYED taking my car in to get repairs and i cannot speak more highly of Cathy, she is a wonderful person, infact she is the main reason i go out to your location all the way from where i live in Naperville. Keep up the good work and you will always have my business! more

My experience with this particular dealer was superb. Not only did the knowledge of salesteam impress and help me, but also friendliness and readiness to work together finding the best option possible. I wasn't sure either to buy or lease a car; the finance representative,Josh, explained it all to me, giving me specific numbers and calculating all differences, all pros and cons for buying and leasing. Plus, he's a very funny guy who makes you feel like you're amongst friends. Rafal, who helped me from the very moment I walked in the dealership, is the best salesperson I've ever encountered. It took a lot of time for me to decide what to do and which car to choose ( literally... 5 days) and Rafal was the person who helped me the most understand my own situation and according options. The information he provided was accurate and I could base my decisions on it. Buying a car with him was a real pleasure, not a hassle. If I could suggest who you should pick as your salesperson, I would point out Rafal. I highly recommend McGrath Acura of Westmont and its VERY professional staff. more

the people at Mcgrath are a big reason we stick w/the brand. There's never an issue to get the cars in to be serviced, they don't sack you with hundreds of dollars in 'additional' things that need to be fixed, and they're very friendly and helpful. They've always taken great care of me and my car, and they think my dog is charming, which is the true way to my heart. Also, they have a free starbucks machine in their waiting area. Sold. more

I wish all car dealers were more like McGrath! This is the best service department I've ever dealt with. My car is out of warranty, and I still plan to continue bringing it back to McGrath. more

i bought my acura in 2006 from mcgrath acura-morton grove,il. the service department is simply great.though i live in schaumburg ,i drive all the way to morton grove to get my car maintainence.though they are acura dealers near by ,i havent gone to any,as i know that they will disappoint me. when i take appointment for my maintenence from mcgrath acura.you pick a day ,you will get an appointment .but its not the case with some other dealers.it takes at least 3 days to get an appointment. all this credit goes to technician working there. and the best of best is robert borre....... he is simply amazing ..... he has better understanding of the acura then anyone else....he makes you comfortable that your car is in safe hands,when you visit the dealer. i am 100% satisfied with the customer service more

Fantastic all around. From the day I purchased the vehicle (please use sales agent Tommy Noda) to the years of excellent servicing. Have only had positive experiences more

These guys are the worst I have ever dealt with. Would never buy a used car from here again. Their online price is always lower than what they quote in the store, and then they say the online price is a "mistake" online. They also use all the classic pressuring techniques, saying multiple people are interested in the car you are looking at, pressuring you to sign documents...etc. Paul, the car salesman we dealt with, also gave us a KBB printout that quoted the wrong price, when we got home we searched ourselves and it was almost $2000 less. Complained to the Better Business Bureau about their practices. They give car dealers a bad name, go get your Acura somewhere else. more

Absolutely impressed with McGrath's post-delivery/service customer service! Purchased a certified Acura from them in summer and found out now that the car wasn't equipped with all-season tires but instead with summer tires. They took the concern very seriously and are working on replacing the tires ASAP. Way to stand b... more

Rick Hartmann is the best. I love my new CR-V Had a few problems in the past with Customer Service, but Melissa Hanson was great in resolving my issues. I recommended my fiends to shop there for a new car, but only ask for Rick. He's terrific, and knows everything. Great salesman !!! more

I bought a 2004 TL from this dealership and as picky as i am i've never had a problem with this dealership! The service department is excellent.I've had the pleasure of dealing with Kathy, when i bring my car in for service, she treats it like it's her own car she is dealing with. I'm waiting for the 2012 Tl. more

I come here for the service. Edward H. sums it up very well. I drive about 25 minutes out of my way for any service I need done on my car. more

Cathy Kacor is always professional and courteous. She takes the time to explain what service is required and more importantly, what is not necessary. McGrath Acura has earned our business and because of your outstanding service, our next vehicle purchase will be from McGrath Acura. more

Service department does a wonderful job detailing cars. more

My wife and I bought both of ours cars from Dean Wareh, after he responded to my initial request for a quote on the TSX, from one of the internet car-buying services. The TSX purchase went so smashingly well, that we decided to repeat the scenario by buying a TL too, about three weeks later! Dean was a tremendous advocate for us, making sure that we got the very best deal possible. Both purchases were arranged over the telephone, with no paperwork or money from us involved until the purchase date. Everything that he promised was there and ready to go upon our arrival. He even picked us up at the train station, when we decided to not drive our car to pick up the TL. The entire McGrath staff is superb. The inventory is large and the dealership is customer oriented. We believe that Dean is "The Man", if one is in the market for an Acura. more