Overpromise & underdeliver . . . that should be this company's motto! I was very disappointed with the service we got when we decided to use this company for installing carpet in our lower level. At the beginning of December, we were promised to have carpeting installed in time for Christmas, but it didn't happen, leaving us with no carpet for our Christmas party. Instead, I was told "a more pressing job" got done - We then received TWO bills before we ever got the carpet installed! Poor customer service from beginning to end. The installers decided to relieve themselves outside my picture window instead of asking to use my bathroom! (Don't eat yellow snow kids!) RUDE & disgusting - they also left their cigarette butts by my front door! When I paid the bill, I enclosed a letter requesting Casey or Brian to follow up with me & also emailed them - I have heard nothing in response!! They got their money and I think that's all they really cared about. I will continue to tell everyon
more