McDonald's

RUNNING LATE THIS AM. I STOPPED BY THIS MCDONALDS TO GET THE KIDS A QUICK BREAKFAST SANDWICH BEFORE CAMP. WELL MINE HAD HAIR IN IT. I HAVE BEEN CALLING ALL MORNING FROM WORK TO REPORT IT BUT NO ANSWER. VERY UPSET! more

On May 18' 2011 at 18:06 pm (That's 6:06 pm to you non Military time telling folks!!), my wife, six children and myself pulled into the drive thru at McDonald's located at 262 Grider St., at the corner of E. Delavan. We ordered our food at 18:09pm (6:09pm), and after 8-10 minutes in line, did not receive as much as an apology, let alone any food. So I blew my horn, and the "girl" at the window moseyed up to it and said "huh??" So I aksed, "where's my food?". She walked around to ask another young lady, and she looked at me and walked away. 30 seconds later the first"girl" came back with 1 medium Orange drink, and one large Iced Tea and said "Thank you have a good day".... My wife inturrupted and told her..."we have more food!!" "4 Cheeseburgers, 2 McNuggets, seven orders of fries and a Fish Filet!!". The "girl" put that look on her face again, and walked away!! I Knocked on the Glass 5 minutes after she did not return, and the crew chief came over. I explained that I was on my way to my graduation, it started at 7:00pm, I was supposed to be there at 6:00pm and that they were holding me up. The crew chief proceeded to tell us that (she) "I was not scheduled today, but the mngr messed up the scheduling". I told her, "I understand that, but they did not mess up taking my money" in the process. 30 minutes after arriving, at 18:36pm (6:36pm), we finally got our luke warm food, without a thank you, apology, or ketchup!! There is No Way that my "fast" food should have taken that long. I felt really Disrespected and I am tired of it!!!! I understand that there are not very many restaurants, or places of business in general in my part of the city, but with a combined six figure income between my wife and myself, I think we deserve more respect!!!! In other words, "Get your S@#T together McDonalds on Grider, and stop taking people for granted!!!! more

on 12/30/06 at approx 21:15 i was treated without respect. while in the drivethru the clerk gave my order to the car in front of me. after a few moments she pulled over and came back inside with the bag. they put on the counter. the clerk came back to the window and wanted to give me the wrong order. after i told the clerk thats not my order she proceeded to give me the other bag. i told her no, that bag of food has been passed around. she talked a supervisor and the supervisor came to the window and told me she would redo the order while they moved bag. i saw the line forming behind me and replied no. just give me back the money. at that point i did not trust the integrity of the order with 4 cars behind me. the supervisor gave the money to the clerk and the clerk came to the window and said here you go. not I'm sorry for any mistakes just here you go. they just lost my business and my organizations business more