McDonald Plumbing Heating & Air

I first used McDonald Plumbing because I was dealing with an issue that my usual plumbing company said they could not take care of. When I called McDonald and explained my problem, they guaranteed that they could help me out and they sent out a plumber immediately. The plumber, Carlos, was courteous and respectful of the house and he made sure to explain everything that he was going to do before he started working. He then went right to work and he successfully got the job done without any issues. We will definitely use this service again if we have another plumbing issue. more

Glen Treadway from McDonald Plumbing fixed my main line clog and made several improvements to the plumbing which makes it more efficient and safe. Glen is a great person and a very professional plumber. Excellent work and I highly recommend both Glen and McDonald Plumbing! more

McDonald Plumbing Heating & Air was great to work with. They came in and took the unit apart completely to clean it and fix the problems. They were in and out and they didn't waste any time with fixing the unit and replacing the capacitor. The workers communicated very well about the cost, what they were doing, and how long the work would take. They did what they said they would do and I am happy with the experience. more

McDonald Plumbing Heating and Air, Inc. was very professional, and he knew what he was doing. He did a tune-up for my air-conditioner. more

We've used McDonald Plumbing, Heating & Air for a tuneup on our heating, and to fix a thermostat malfunction. The experience was good, but the prices were a little higher than other companies. We found this out after receiving the service. We were satisfied with the work, and they were very nice. After shopping around, I would possibly use them again. more

My experience with Mcdonald Plumbing Heating & Air, Inc. has left me a positive impression and satisfying results. They have always been accommodating scheduling wise and showed promptly and on time. They have provided me with a good value for the price and good customer care following the job. I was happy with the results and recommend them to anybody in the local area looking for a reliable and affordable plumbing and heating service. Deborah D. more

Our heating system was 20 years old, so when we got a new one we used McDonald Plumbing Heating & Air for maintenance. We had used them for repair work on our AC unit during the last 2 or 3 summers. They had become my go-to people. The guys are nice, friendly, and efficient. I've had problems with other contractors, and I haven't had any with McDonald Plumbing. more

I'm very happy to have hired McDonald Plumbing, Heating & Air. They are always honest with me and explain things in a very thorough and clear manner that puts me at ease with having the work done. I've been using them for 10 years and have been completely satisfied. The last technician that showed up, Sean, was very courteous and professional. He installed a new heating and air system for my home and had excellent workmanship. I've gotten several estimates for the same jobs and Mcdonald Plumbing, Heating & Air has very competitive prices. I'm very pleased with the high quality service and have already recommended them to several people. more

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They have installed 4 units at our property and I have to say they are very good at what they do! The attention to detail, proper permits, great knowledge of current codes on time and very courteous employees. Not to mention there prices are very competitive. We have never failed an inspection and we have never had to have them come back for poor work. more

My AC unit went out Saturday night, and I called the office (24/7). The answering service routed me to a technician who called me the next day. He was helpful in giving me an idea as to what broke and the potential solution. I called Monday morning for an appt, and they sent a technician in two hours! Joe gave me a courtesy call and walked me through the problem. He advised me that the cost of the repairs, coupled with the corrosion in the side of the AC unit, it is probably best to replace the unit, after discussing other options. After all, the repairs would be close to $1,000. The AC unit is 11 years old. Given the heavy corrosion on the sides, we agreed it is fiscally best to replace ... probably our previous dog urinated on the AC causing the corrosion. He also gave me options of replacing, and the best is to get a comparable unit (no need for higher SEER). Anyway, Joe was able to replace the unit on his own schedule, and he came back in two days! He did a thorough job in installing, testing, and making sure the furnace works together with the AC. He is very personable, knowledgeable, and professional. So, if you call McDonald, ask for Joe! more

Very professional starting with the very first call to the office. They were able to schedule the work to be done in a timely manner and Carlos was very focused and methodical and didn't complain about anything....my house is older and he knew the correct way to do things even though previous DIY owners had gotten creative. Also, it was nice to have someone working in my home without being interrupted by his Cel Phone.....rare occurrence these days. I will continue to use this company for Heating/AC, water heater, etc. because I feel they will stand behind their work. more

I have been a customer with McDonald PHAC for close to 25 years. My heat pump system went out about a week ago, and customer service was quick to respond. Had great experiences with Joel, Joe, office staff, as well as the kind and professional installers, Shawn & Dave. I would recommend McDonald PHAC to those who need reliable, professional and most of all quality service done. My home is now warm and comfortable - thanks! more

I have always been pleased with the technicians that service my furnace/AC and plumbing. They are all very courteous and are careful to cover their shoes and leave everything clean when they are finished. Keep up the excellent service! more

Joe recommended an additional return duct which sucks the hot air from our family room from the plasma TV. Great idea! Plus we were able to go to a smaller tonnage unit as our home is so well insulated. Another great idea from McDonald! The installation went very smoothly and was easily completed in one day. The Trane products, installation and follow up service have been superb. more

When the city inspector came to inspect the installation of the new furnace he said " I never have to worry about the job that McDonald Plumbing and Heating does. They always do things the right way." I think that is the best review a business can get. more

I contacted this company becasue I had a clogged drain as well as a heating and Air problem. They were to come out between 2 and 4 for the plumming...but instead called at 8-9 and said they were ready to come out then...this was not convienent but i said ok my husband was at home. So Carlos came out and told my husband he needed to get paid 1st. And it was going to be $170....I asked how much to unclog a slow sink while he was there..that was an addional $160...So i said forget it..and he said its not even clogged..which I knew. He acted like he didn't want anything to do with it. The price was unreasonalble anyway..Carlos thinks he should make $330 an hour (really for 10 min minus the time he took demanding payment ahead of time) (Why does he thing he should collect payment prior to fixing anything) who does that?..took him 10 min to unclog the drain...so I had to figure out a way to get a check to him since we were not expecting him until 2:00 and I was at work. I then canceled my 2nd appointmet with the heating/air guy from their company (from 3-5:00). It is their loss because I am replacing the whole heat/air unit with another company. They must me doing so well they don't need the work so they can afford to treat their costomers badly as I called and spoke to the receptionist and told them Carlos wouldn't fix the drain until he got paid and they didn't seem to care but to top it off the price was $155 not $170 that Carlos quoted. I wanted him to leave but they hold you hostage and say either pay $89 or $170 as you have to pay the $89 just for them to come out and tell you the drain is cloged..which i told them in the 1st place. more

McDonald Plumbing Heating & Air was very good when they came. I was used to the same employee coming, but a new one showed up the last time. They were all great. more

We had to have our house replumbed, so Carlos from McDonald Plumbing Heating & Air came and did a great job. We've been very happy with it. I found out them after my husband talked to the owner, Vince, at a home improvement show and ended up calling and making an appointment. The work was good, and we were very happy with the results. more

I have been using McDonald Plumbing Heating & Air for about ten years now. I have worked with a gentleman name Carlos who has just been fantastic. Impeccable service! more