We picked McKinney last summer when our air unit was struck by lightning. After many phone calls between them & the insurance company, we were roasting in our home. We bought window units, and kept calling them to come install a new unit. After a week, no results. The owner who was supposed to take care of our situation did not do it, and he was very, very difficult to reach.
We finally went with another person, and their office never called to see what happened, or anything. Bad, bad communication. I would not recommend to anyone.
PROS: None
CONS: See above
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