I came into the dealership to look at the Chevrolet Traverse, which I was comparing to the Mazda CX-9. I was there only to look and had no intention of purchasing that day. I was greeted by Sam W., who was friendly, and who was interested in my needs and what I was looking for in a new vehicle. He pulled up the Traverse, explained its features to me in detail, and we went on a lengthy test drive. When we got back I told him that I was only looking and that I still wanted to look at the Mazda, but then the sales manager, Ray, came over and made me an offer that was impossible to refuse! After a short time I met with the finance manager, who was great, and set up a time a couple days later to pick up my new Traverse. When I got back on Wednesday, the vehicle was already clean and ready, and Sam introduced me to their service department and set up the Onstar with me. Overall, everyone I encountered there was courteous and professional, and I couldn't have been happier. I will certainly buy my next vehicle here!
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