Maybach Westminster

The total sales effort and service experience tendered by MB Westminster illustrates your team's commitment to success. I am envious of the team you have assembled, as they are among the best in the business. Katie is an all star in our book. I've never seen any sales person jump into the reverse third row of seating of a station wagon to go on a test drive. She conversed with our son the entire ride and let us make up our own minds on the E350 wagon. Crystal simplifies the cars controls so smoothly in her explanation, that going home is a breeze. Eugene got the paperwork quickly handled, separated and filed. The only way to get it done. And the detail man in the shop did absolutely one of the finest delivery preparations that I have ever seen. I am sorry I did not get his name. Working past regular closing time, he made the car gleam in the darkness outside. Our pride in a new Mercedes Benz was only out shown by the gleam of the paint and trim. It was the prettiest ride home. Simply astounding work. Time after time, It is a pleasure to work with your people. more

I think everyone is writing about the dealership that is now MB of Westminster...so I'll go ahead and weigh in. I have had two very distinct experiences with MBW repeatedly. Before we bought our ML550, everyone treated us like royalty. Should I have been surprised? Up until we signed the papers, the worst treatment we got was the usual back-and-forth negotiation between a car buyer and a car dealer. Nothing to worry about. Once the deal was done, everything went downhill. It took a month for the dealer to get the trade-in squared away and pay it off. In the meantime, we were stuck paying for the new car and the old trade-in, too (we later got a refund for the payment). Then it takes 3 months for MBW to get the paperwork to the DMV! So we went back to the DMV 3 times trying to register the car, but the paperwork still wasn't done from the dealer. Then the car itself had problems. One of the seat belts was broken, and we're still waiting for that replacement part (they ordered the wrong one). And the Tele-aid system was all screwed up, meaning we went back to the service department 3 times while they tried to fix it. My advice is to ALWAYS get a loaner car, even if they say it's going to be a 15 minute job. I am really underwhelmed with this service department. Also the tele-aid is supposed to be free for a year, but MBW still charged us for a year once we took delivery on the car (they later refunded that, too). This car and dealership has been more of a headache in the 3 months we've owned it than the 10 years I've been driving. I would definitely be very skeptical of the staff here, and seriously consider finding another place to buy a Mercedes-Benz. Pros: Treatment BEFORE buying Cons: Treatment AFTER buying more

I have taken my C240 to MBWestminster foe about 5 years now, I am about to purchase a new car from them as well. They are so helpful and caring! They make you feel like they really want to help. I would recommend MBWestminster to ANY AND EVERYONE!! They accommodate you in every way they can. I would never own anything but a Mercedes and I would never take my Mercedes to anyone else! THANK YOU Mercedes-Benz of Westminster!! more

I have been taking my Mercedes ML 430 to Glauser since it opened a few years ago. I have always been treated extremely well. From the time I pull into the covered drop off, to the time my SUV is clean and ready to go. Although they say no appointment is necessary, I recommend making one. They will squeeze you in, but be prepared to wait. I will be buying my next Mercedes from them in the very near future. more