Martin, Melaine A, Md - Gateway Family Medical Ctr

Believe it or not, there is more than ONE person in the San Jose area with this name (though now my last name is different cuz I just got married) And - newsflash - Mel can also stand for Melissa! I was in to see her again recently and she told me about this - I felt bad and decided to write this (and no, she didn't ask me to do it!) I stand by my initial, non-bogus, review - in fact, I'll add more - the place actually looks a lot better than it did a couple of years ago (and TV and Wifi was a good idea.) I'm still very happy going there for my medical care. I have insurance now, but sometimes get meds there (now it's 12 bucks) when I don't feel like waiting at the pharmacy. oh, and P.S. - ""respect for others"" is a two -way street!!!! more

um....nice try. maybe if your username wasn't ""mel martin"", which just so happens to be the doctor's name, i would buy the below review as legit (see the one posted in 2004). instead of posting bogus reviews, you should focus on improving your practice. oh, and p.s., ""under an hour"" is a ridiculous wait time. have some respect for others! more

If you would like a doctor's office staff to assist you in death, this is the place for you. My doctor referred me to a specialist. Easy right? Not so with this staff. Their referral was so vague I could not make an appointment with the specialist. REPEATED phone calls to the office yielded nothing. A call back, ain't going to happen. Leave a message for their ""referral person"", you will not get a call. It's been one week and they still haven't called. I'm going to another doctor to review my medical records. My advice, there are better doctors and especially office staff out there. Pros: Dr. Louis and Dr. Martin Cons: Long wait, OFFICE STAFF S*CKS more

My wife and I ran away from there after 4 bad experiences. Usually they'll make you wait about half an hour in the waiting room (that's after you scheduled an appointment). Then a nurse will weight you and take some vital signs, and then you'll wait about 20 more minutes in a small room waiting for the doctor. First time I thought there was some problem, so I waited patiently. Then my wife had exactly the same experience. Second time I went there - same story. Last time, today, my wife felt so bad she couldn't even drive to the doctor's office, and I had to driver her over. They made us wait 45(!) minutes in the waiting room (and we were the only ones there!!!). After 30 minutes I asked the receptionist politely what's going on, and that my wife is really in pain. She just waived us back to our seats to continue waiting. 15 minutes later, a total wait time of 45 minutes, we asked to get our copay back and left the place. It just so happened that when I talked to the receptionist about our unreasonably long wait, and told her that we're leaving, 2 doctors came out of their hiding place, heard the discussion, and said... nothing. I guess they were used to that.\r So if you have plenty of free time on your hands and want to spend it in their office, sure go ahead. I have better use for my time. Pros: Nothing that you can not find elsewhere Cons: Horribly and unreasonble wait times more

I went without an appointment and they fit me in. I had to wait a bit (but it was under an hour). The staff was very nice, and the doctor was very nice and listened to me. She was very good and answered my questions so I could understand. I don't have insurance so their discount for cash patients was a nice thing, plus I got the medicaine for only ten dollars. It was a lot faster and way cheaper than going to the emergency room! I would highly recommend this place! Pros: seen without appoi, good doctor, cash discount more