Mark's Electronics

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417 N Midway Dr
Escondido, CA 92027

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(760) 745-7511
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We took our tv in to find out what was wrong with it. We paid the fee to diagnose, and upon findind out the cost of repair decided not to have it fixed. After we told the owner th...

Horrible Customer Service 9/2/2010

We took our tv in to find out what was wrong with it. We paid the fee to diagnose, and upon findind out the cost of repair decided not to have it fixed. After we told the owner that, his whole attitude changed from not so good to really bad. He told us the tv would be put back together in a few days and that he would call when he was finished. After 2 weeks of not hearing from him, we tried to call several times with no luck. This was the second time we could not get a hold of him and had to drive to the shop to get an update. When we got down there we found out that the tv was still not put together and again that it would be 2 more days and he would call. Well that was 3 days ago and no phone call and no answer, will have to drive 30 minutes to the shop again, probably to find out it's still in pieces! The lack of communication is enough to make us not go back, let alone the horrible attitude that we had to deal with. Would recommend that no one goes there!! more
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Additional information
  • Neighborhoods: Midway
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