top 10

Mark Jacobson Toyota

Claim
marker

4516 Durham-Chapel Hill Blvd
Durham, NC 27707

marker
(800) 643-6236
Incorrect info? Correct your listing
Main categories:

Suzuki Dealers

,

Toyota Dealers

Related categories:

Automotive

,

Car Dealers

Photos
Mark Jacobson Toyota - Durham, NC
Mark Jacobson Toyota - Durham, NC
Mark Jacobson Toyota - Durham, NC
Mark Jacobson Toyota - Durham, NC
Mark Jacobson Toyota - Durham, NC
Mark Jacobson Toyota - Durham, NC
Mark Jacobson Toyota - Durham, NC
Reviews
( 92 )
( 0 )
( 0 )
( 0 )
( 5 )

Best

We just bought a 2012 Camry and it was a very good experience. The salesman, Ken Polino, was excellent to work with. He understood what we were looking for, and arranged to get th...

Worst

NC Department of Justice VehComplaintID 1197 False advertising complaint filed 8-19-2011 with the North Carolina Dept of Justice against Mark Jacobson Toyota of Durham NC and Toy...

The sales man was very helpful 1/27/2011

They are conveniently located off of 15-501 and you cant miss them. There are also a lot of other dealers in that area so you can pretty much shop around a little bit. They gave me a great deal on a used car, and paid me pretty well when i traded in my old toyota corolla. I'm really happy with my new car and I know that I got a pretty good deal, beacuse i really did shop around a bit before i decided to buy the car. They have great financing options which was a plus for me beacuse i really didnt think that i could afford a new car at that time. The sales man was very helpful, not too pushy to sell me the car and just told me the facts. more
Reply | Report abuse |

I felt being a valued customer 1/20/2011

I have been to some of car dealers in RTP area but I found most of them being junk yard of cars. But in MJ I felt being a valued customer with professional attire of staff and warm welcome. Also the sales person (who became a personal friend and helped me in finding right insurance for me) was not putting any pressure on me to buy the vehicle and gave us sufficient room to take an informed decision. more
Reply | Report abuse |

The service person that checked us in was extremely friendly 1/3/2011

Went to Mark Jacobson to have the timing belt changed on my Toyota 4Runner. We called around for prices on the service first and they had the best price. When we pulled up to the service area we were helped immediately. The service person that checked us in was extremely friendly and called when my truck was ready to be picked up at the time they said it would be ready. I was happy to find that my bill was lower than they quoted when I paid for the service. I would go back to them for service and would recommend the service department. more
Reply | Report abuse |

That level of customer service was the reason I bought my car from this dealership. 12/21/2010

Mr. Mark Jacobson personally offered to assist me in any way he could when I came to the dealership one day after my old 1990 Toyota Camry Broke down. That level of customer service from the owner down to the employees of the dealership was very nice and sets this dealership apart from others. That level of customer service was the reason I bought my car from this dealership. more
Reply | Report abuse |

Good Customer Service 12/15/2010

Good Customer Service: We had a good experience when we purchased our car from Mark Jacobson Toyota.The sales rep was very patient and accomodating.Her name is Lindsay.Everything went well with our transaction. more
Reply | Report abuse |

Outstanding service!!! 12/14/2010

Outstanding service!!! No pressure at all!! Our salesman went out of his way to help us and was encouraging even when we changed our mind. We did go back and buy a van from him! We just had a great experience and are so thankful! Love the lifetime limited warranty on used cars!!! more
Reply | Report abuse |

Great Selection 12/9/2010

They have a good selection of used cars as well.. They are extremely friendly and I found that they were very helpful in finding you the right car for you! They don't try to push you to buy a car that you're not inclined towards, and they follow-up regularly if they find something they think you might like. Also, I like the idea of No-haggle prices - they give you a good deal and you don't walk out wondering if you paid more and could've gotten a bigger discount if you had "haggled"! more
Reply | Report abuse |

They have a no-haggle policy 12/7/2010

They do things a little differently, they have a no-haggle policy. So, what you see is what it costs. I would have like the opportunity to negotiate, but it ended up working out. We liked a 2007 Acura TSX they had but it was out of our price range. The salesman understood our budget constraints. and was patient with us. He called us every time they reduced the price. The price dropped $4000 and we snagged it. more
Reply | Report abuse |

Great Place! 12/2/2010

Mark Jacobson is a great place if you want to look at Toyotas. more
Reply | Report abuse |

Very Impressive Selection 11/2/2010

We stopped in looking for a quality used car and was impressed with their selection. more
Reply | Report abuse |

I was very pleased 10/27/2010

Just had a great experience here! I was reluctant to take my 2000 Corolla to a dealer for service, but called yesterday for an appointment and got one for today. Drove up and had the service person come to my car...took care of my questions. The van took me home immediately -- and would have come back for me had I not had a ride. They called me during the day about what was going on with my car. The car was ready when they said it would be. It was expensive, but all lot of things needed to be fixed. I was very pleased with the service. more
Reply | Report abuse |

The salesperson was so kind 10/19/2010

The salesperson was so kind in helping me and my husband. He is a special young man. He is like sunshine to your business. more
Reply | Report abuse |

I like the service department a lot 10/15/2010

I like the service department a lot more
Reply | Report abuse |

Good dealership 10/8/2010

Good dealership, excellent service department more
Reply | Report abuse |

Wonderful 10/6/2010

I went to Mark Jacobson Toyota looking for a new Camry. I was met by a wonderful salesperson who helped me find the perfect car for me, he actually listened to me and showed me several cars until we found one with exactly what I wanted. more
Reply | Report abuse |

Patient 9/29/2010

We stopped in looking for a quality used car and was impressed with their selection. They do things a little differently, they have a no-haggle policy. So, what you see is what it costs. I would have like the opportunity to negotiate, but it ended up working out. We liked a 2007 Acura TSX they had but it was out of our price range. The salesman understood our budget constraints. and was patient with us. He called us every time they reduced the price. The price dropped $4000 and we snagged it. more
Reply | Report abuse |

Very good experience 9/27/2010

I had a very good experience at Mark Jacobson Toyota more
Reply | Report abuse |

Liked the salesperson willingness 5/24/2010

I liked the salesperson willingness to find me another vehicle after the one I came back for was sold. And it had lower mileage.? more
Reply | Report abuse |

Overall great service 5/24/2010

I liked the salesperson willingness to find me another vehicle after the one I came back for was sold. And it had lower mileage.? more
Reply | Report abuse |

Excellent service! 2/23/2010

I really enjoyed the atmosphere of the dealership, the friendly people (everyone there was friendly, though especially Alex, Ramzi, and Elliot), the outstanding Toyota product, and the excellent service received. more
Reply | Report abuse |
< Previous 1 2 3 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

Home of the Lifetime Warranty

Additional information
  • Hours: Sales Department: Monday-Saturday 9am-9pm, Sunday 10am-7pm Service & Parts: Monday-Friday 7am-7pm, Saturday 7am-4pm, Sunday 8am-5pm
  • Payments: Visa, Master Card, Discover
badge