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Mark Jacobson Toyota

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1605 E Club Blvd
Durham, NC 27704

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(919) 317-1000
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Reviews
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Best

A GOOD DEALERSHIP TO DO BUSINESS WITH AS LONG AS THEY HAVE OMED ALI THE HONEST SALES PERSON. I WAS IN FOR SERVICE ON ANOTHER VEHICLE AND I TOOK THE OPPORTUNITY TO LOOK AT SOME U...

Worst

We are very disappointed with Mark Jacobson Toyota. The bottom line is that they are refusing to honor the lifetime powertrain warranty that comes with their preowned cars. Our ...

I was the most important person at the dealership 8/30/2010

The friendliness, I took my time and wasn't rushed or feel pressured in any way. I felt as if I was the most important person at the dealership. -Dona more
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I would go back to them for service and would recommend the service department. 8/30/2010

I would go back to them for service and would recommend the service department. more
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I would recommend this place 8/26/2010

Mark Jacobson is a great place if you want to look at Toyotas. They have a good selection of used cars as well.. They are extremely friendly and I found that they were very helpful in finding you the right car for you! They don't try to push you to buy a car that you're not inclined towards, and they follow-up regularly if they find something they think you might like. Also, I like the idea of No-haggle prices - they give you a good deal and you don't walk out wondering if you paid more and could've gotten a bigger discount if you had "haggled"! I would recommend this place. more
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I'll be back 8/18/2010

we always are quick to complain when things go wrong, but never to quick to express when we are pleased. but in this case i do, iam taking this time to thank my salesman john kimsly and the rest of the staff at your dealership, this is my 2nd car from this dealership, and again my car buying experince was right on point, yes iam very much happy, with my new camry. mark jacobson dealership has always been a great place to buy my car, service my car . and i look forward in returning to help my daughter buy her car from you... again thank you job well done, and keep the coffee hot... ill be back... more
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All around great place 7/13/2010

We bought a Prius there in 2008- good dealership. I like the service department a lot. You can make appointments easily online. They are typically very good at telling you how long things take. They do things carefully, the wait-area seating is very comfortable (free wifi!), they'll drop you off somewhere if you need it, all parts are there, the inspection is thorough (pointing out loose belts, worn tires), etc. more
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Special young man 7/6/2010

The salesperson was so kind in helping me and my husband. He is a special young man. He is like sunshine to your business. -Jean C. more
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Fairly competitive 6/28/2010

I bought my RAV4 and it was a great experience beginning with the test drive all the way to closing the deal. The best part about his place is the 'no-haggle' price which is fairly competitive compared to other toyota dealers more
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Warm welcome 6/24/2010

I have been to some of car dealers in RTP area but I found most of them being junk yard of cars. But in MJ I felt being a valued customer with professional attire of staff and warm welcome. Also the sales person (who became a personal friend and helped me in finding right insurance for me) was not putting any pressure on me to buy the vehicle and gave us sufficient room to take an informed decision. more
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Outstanding service!!! 6/17/2010

Outstanding service!!! No pressure at all!! Our salesman went out of his way to help us and was encouraging even when we changed our mind. We did go back and buy a van from him! We just had a great experience and are so thankful! Love the lifetime limited warranty on used cars!!! more
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Salesperson Willingness 5/20/2010

I liked the salesperson willingness to find me another vehicle after the one I came back for was sold. And it had lower mileage. more
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Direct and friendly! 3/29/2010

personnel were direct and friendly and it is close to home. -Chi D. more
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Great service. 3/18/2010

great service from knowledgeable and considerate people. more
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Confident I made the right decision..! 3/16/2010

John always followed up with me at the time that he told me he would. He was never pushy, only provided me with the facts about the vehicle. I was so confident I made the right purchase that when I did learn of the recalls, it did not make me second guess my decision. -LaDonna B. more
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Very welcome! As smooth as possible! 3/11/2010

Our salesman, Frank, was very welcoming and made the ENTIRE process from the test drive to the purchase as smooth as possible. -Nirav A. more
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I got a pretty good deal.. 3/10/2010

They are conveniently located off of 15-501 and you cant miss them. There are also a lot of other dealers in that area so you can pretty much shop around a little bit. They gave me a great deal on a used car, and paid me pretty well when i traded in my old Toyota corolla. I'm really happy with my new car and I know that I got a pretty good deal, because i really did shop around a bit before i decided to buy the car. They have great financing options which was a plus for me because i really didn’t think that i could afford a new car at that time. The sales man was very helpful, not too pushy to sell me the car and just told me the facts. more
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Would recommend the service department. 3/5/2010

Went to Mark Jacobson to have the timing belt changed on my Toyota 4Runner. We called around for prices on the service first and they had the best price. When we pulled up to the service area we were helped immediately. The service person that checked us in was extremely friendly and called when my truck was ready to be picked up at the time they said it would be ready. I was happy to find that my bill was lower than they quoted when I paid for the service. I would go back to them for service and would recommend the service department. more
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By far the best...! 3/1/2010

I have purchased 3 cars from MJ Toyota and this is by far the best dealership around. They are friendly, its is no back and forth which I hate about buying a car they are upfront and I got a warranty that is good for life. more
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Easy! 2/25/2010

I really liked how easy the negotiation process was. -Dimitry W. more
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Top rate staff. 2/17/2010

It was all very enjoyable. This is my second Prius with Mark Jacobson. This is a very professionally run organization with a top rate staff. more
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I liked.... 2/4/2010

I liked the salesperson's willingness to find me another vehicle after the one I came back for was sold. And it had lower mileage. more
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