Well, what can I say... STAY AWAY FROM THIS AGENT unless you want to get stuck with her for months and spend countless hours on the phone if you want to change to a different agent. I was very disappointed with her services and the condescending way she and her staff are treating customers. Call them to change the policy and you will get this ""you don't have to change anything you 'little know nothing' customer, just pay as much as we tell you to pay and stay over insured 'cause we know better that you"". Due to her attitude I wanted to change to a different agent but she would not release my policy. I called State Farm, explained the situation and they assured me that the issue will be solved promptly. Three months later and she still doesn't want to release the policy because she thinks that ""I have no reason to transfer"". I'm looking for a different insurance company right now ONLY because of her way of doing business.
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