I called Maids and Moore to have our home cleaned before the Thanksgiving holiday.. We had recently lost our housekeeper of 3 years, and were still interviewing for the position. Granted, I have high expectations when it comes to a ""clean home,"" but who wouldn't paying $70/hr? OK, I'll just start from the beginning...
First, the 2 women arrived late- I was not contacted, and called the company to see if they were still coming (I received an answering machine). They finally arrived hauling their ancient equipment behind them. I explained I had everything they'd need: the top of the line products for our hardwood, granite, travertine, stainless steal, etc., but they insisted on using their '89 hoover and mystery bottles of solution.. whatever.
One thing I know they did, was vacuum (aka annoy the entire house), excessively! I left to find peace and run a few errands.. when I returned, the house looked OK. Despite the fact they were here for 3 1/2 hours (my 1 housekeeper does more in half that time) and believing my 2 year-old niece could do a similar job, I went about my evening.
Later, walking through the kitchen, I realized the floor had not been swept or mopped..!?! Continuing, the sink and counters had not been cleaned, wood floors in our dining/living area hadn't been touched, bathroom mirrors were streaky, and the list goes on. Appalled- I began cleaning, knowing I had to cook and entertain the following day!
I contacted this company because of their flawless reviews on Citysearch. Looking back know, they seem seeded.. my bad, lesson learned..!
In the end, Holly, the owner discounted me a pathetic 1/2 hr worth of cleaning (I spent more of my time cleaning after they left).
Long story short, steer clear!
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