The house was not cleaned to our satisfaciton: the floors were dirty everywhere (we used a white towel to test - it came out extremely dirty - we have pictures to prove it), they did not use clean rags, mops or vacuum cleaners. The kitchen counter was left with coffee spots, the cabinet doors streaked. They did not want to dust, and after I insisted, they did, but left out major obvious items. The supervisor had a very negative attitude, and I would not let her in my house again. Yes, the house ""smelled clean"" because they used the ""clean linnen"" odor spray. When informing the customer service representative about our concerns, we were simply told that they did the best they could. Wow...
Cons: all the comments I made
more