Magnolia Car Wash

Being the closest car wash to where I live, I went to Magnolia Car Wash numerous times before finally getting tired of the constant problems. It's a total pump and dump operation... they have "salesmen" at the front end who try to upsell their services; as soon as they've got your money, they crack the whip on their employees and try to get you out as fast as possible. Some of the problems I've had include (numerous times!) areas of the car not being washed, large amounts of wax being left on the car, the interior looking just as dirty as when it came in, and, worst of all, a shampoo job in which they laid down the shampoo but didn't suck it up. That's right, they left the shampoo in the carpet and threw the floor covers on top. The next morning I noticed bubbles coming out from underneath the floor covers, so I went back and asked them re-do the job. THREE employees in a row said "No, no, everything is fine, you just need to let it air out!" I told them (truthfully) that I had cleaned carpets when younger, so I knew excess (to say the least) carpet shampoo when I saw it. Finally, I got ahold of the manager and asked him if he thought it was a coincidence that the rushed job happened right around closing time (wouldn't have wanted the employees to stay the extra five minutes to finish the job!)... he had them re-do the job. The only reason I'm not giving them one star is that they never permanently damaged my car. Otherwise, this is the worst (and not inexpensive, either) car wash I've ever been to. more

This car wash somehow used a soap or detergent on my 1961 Lincoln Continental that ruined every piece of glass, staining it permanently with soap stains. I've had the car washed at numerous car washes in the LA area for the past 10 years. I went across the street to grab a sandwich and came back and they were trying to polish out the stains on the windshield. The owner offered me no recourse whatsoever and I have been forced to go through my insurance to replace the windshield and window glass. Unfortunately all the glass was original, much like the car. $3200 later and hours of phone calls to replace the windows and windshield, I have poor reproduction glass installed now. AVOID THIS CAR WASH AT ALL COSTS. more

Magnolia Car Wash is a good place to take your car for a nice wash. My only complaint is that it takes some time, but I tell myself that it's better for them to take a longer time and do a better job on my car than to rush through it and not to such a great job. They do a very good job, and are very thorough... that's exactly what I want when I get my car wash. I highly recommend this car wash! It's on the corner of Magnolia and Victory in Burbank. more