Bought a mattress there 3 weeks ago for my two year old son and he has woken up with a back and neck ache every day since, despite trying three different pillows. He's only two so I'm sure he didn't come up with this on his own. I asked the manager, Steve, if we could exchange up and pay more for another mattress but was met with an immediate ""no"" and told that they didn't have a ""comfort exchange"" policy. I thought that's what a mattress was all about - comfort, but apprarently that's not the way they see it. I was even met with a sarcastic ""Have a nice day"" on the way out. Just beware that if you aren't happy with what you pay for, this store will do nothing for you. Of course, they don't have any posted policy that I saw in their store so you have no way of knowing this until *after* you've been had. Stay away from Magic Mattress!
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