Mad Hatter Mufflers

I have been a customer of Mad Hatter Muffler And Brake for over 5 years now! Gary has fixed almost everything on my car. He has never done me wrong I'm not sure what they man above my post is upset about maybe he own's a Ford, I don't know. But even when my car gave Gary problems he found a way to keep me informed. They Women at the best alway's kept me informed on how the project was going and what the next step was for me to do i was never in the dark and with my busy life with work and meetings thats the kind of automotive business I needed to find and I did thanks Mad Hatter for being there for me when i needed. more

By far the best place that i have ever been .not only do they greet you with a smile but the work they do brings you a smile ive been coming to mad hatter in collinsville and alton for the better part of 10 years and always had supiour work the guys are just regular people like you and me who have to work for the buck so they understand when you dont have alot of cash not sure what happen with this clown who wrote BS about them but maybe he just axualy had a real problem and i cost more then you expect sometimes when you run your car in the ground or its just a hard job things come up thats probly the hardest part about working on cars these days is everybody thanks it should be cheepier not always the case but anyhoo this place rocks more

Don't trust your car to these clowns. They gave me a slightly lower estimate than others to lure me in, only to call me halfway through the job to tell me something or other came up and they have to charge me substantially more than the initial estimate. After I reluctantly agreed to accept the new higher price and let them finish the job, it still isn't fixed right. When I called to tell them that, they gave me the runaround and suggested even higher priced additional repairs. They also claimed that they had never told me they could fix the problem in the first place. I found the contrast between their eagerness to take the job initially and their reluctance to deal with me after I paid them quite striking. more