Graham Latter of MacMate is a lifesaver. He helped solve a major problem related to slow Internet connectivity and greatly improved my productivity. He also found out that my automatic back-up hadn't been working, fixed that, and suggested an extra layer of back-up protection. He was clear and patient in all his explanations--an attitude all too rare among computer consultants. Moreover, he was excellent at follow-up, wanting to make sure that all the changes were working the right way. Graham definitely will be my number one go-to guy whenever I need technical help with my iMac.
Katie
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