Maaco Collision Repair & Auto Painting

Staff including owner is completely rude and disrespectful. After screaming at me in front of customers because I am a woman and I don't know what I am talking about he laughed at the fact I wasn't happy with the work. I did not go in there expecting anything free, I just wanted the spots that didn't look good touched up and he continued screaming at me like I was a child. None of his staff could even back up his reasoning for acting the way he did. They admitted the work wasn't good and the owner continued to act hysterical. Please please never use this shop if you want to be treated with respect!!! The Maaco in Hampton is so much better and the owner and staff are very caring and attentive there. Plus they will stand behind their work unlike the diamond springs location. more

I recently had my car painted at the Maaco on North Hampton Blvd. I spent over a $1000. for a paint job that as Peter ( the manager) said would make my car look brand new. If you are into moon gazing and you particularly like the craters on the moon, you will love a Maaco paint job, for it easily replicates the surface of the moon. If you like getting sprinkles on your doughnuts or your ice cream cone, you will love the Maaco paint job because it to comes with sprinkles mixed right in the paint. If you are worried that you might have a vitamin C deficiency, you'll never have to worry again because the Maaco paint job has so much orange peal in it. You WILL have to worry about them breaking parts on your car, such as door handles, because they will deny having any responsibility. But they make up for it by painting your rubber weather striping to match your car.  So if you have a $1000 to waste, this is the place for you  If you don't, get a can of paint and a paint brush and some sprinkles and you can easily produce your own Maaco paint job. more

I just got my 1993 Ford Probe GT repainted. What an awesome job! It looks brand new! As with most Fords, the paint on my car was peeling and faded. I did not think anything could be done until I spoke to the owner, Peter, and he reassured me that they could easily bring it back to it's original splendor! Everyone I met at the shop was professional and courteous! I would highly recommend this MAACO to anyone who wants a professional job done at an affordable price! Thank you!!! more

Great job on my classic mustang. It has been restored and better than new! Thank you! more

Just picked my car up after they repaired some collision damage. Car was finished on time and had no issues, staff was helpful and I was able to save some money. more

Was worried after reading reviews, but a friend recommended the shop to me. Prices were fair and reasonable and the work quality was much better than expected. Would recommend. more

Thank you for visiting our reviews page; you may be questioning the quality of our work because of something you read here. We are a family owned and operated business who takes pride in doing quality repairs and paint services at a fair price. As the owner of the business, I invite you, personally, to come and see the quality we produce. I know you will like what you see! We are open Monday-Friday from 8am-6pm, and Saturdays from 9am-12pm for estimates, and are located at the intersection of Northhampton Blvd and Diamond Springs Rd. Please feel free to ask for Peter or Sean when you come in. more

Everything that happened to nfl3125 we too went threw. My Husband and I took out 2003 Honda Civic in to get a new paint job done because the original had started to wear thin and flake. Sean was also the person we first dealt with and was told the same thing right down to he was giving us a discount. We were never told that there are levels of sanding that can be done, we weren't told about a sealer that we can have put on the car to keep old problems from bleeding thew and into the new paint job, we weren't told that the jams would not be done, and when asked if with the warranty the car could be taken to any Maaco they said yes. (never mentioning that there is a 50 mile clause in there) We didn't find any of this out until after the paint job was done. We picked up the car and it was also covered in dust, there was a bunch of over spray on the lights, they pained over the key holes on the doors. When they did sand or buff the car they went over the head lights, tail lights, and chrome on the front of the car. It had bubbles galore all over it. We then talked to the owner that location and he said oh no worries bring it back in 3-4 weeks and we will de nib it and she will look great. We went ok, we had never had a car painted before so we just went with it. We took it back after 4 weeks of letting the paint cure and when we got it back again it was covered in dust even though they cleaned it. I had to ask for a cloth to wipe it down because I already had a bad feeling about it, the feeling was right, there was still a lot of pitting, there was damage done to a sprayer nozzle, there was a new gouge in the back bumper and more. I was pissed! I snapped after seeing all the damages done in total to the car and after dealing with Sean again and him saying on there wasn't anything else that can be done and that they didn't do anything I asked for the owner who I snapped on since he was the one who promised that everything would be great when it was all done. While pointing to the car asked the owner what the F**** is this, he stormed off saying how he doesn't need to be attacked. What a joke that guy is. Now granted I shouldn't have used foul language but in that moment seeing dollar signs flying out the door and thinking we paint 1k for this I really did lose it and said the first thing that came into my head. Last I knew asking a question even with a swear word in it wasn't attacking a person. Just to get the car somewhat fixed back up is going to be almost 400 dollars and that is to touch up the pain job they screwed up along with the nozzle they broke. That doesn't include the cost to get the chrome fixed or replaced or the head lights or tail lights. In all we will probably end up spending close to fix the car as what we were charged to paint it. Oh and don't bother with their corporate office, those guys are a joke as well all they say is there isn't anything they can do because each Maaco is privately owned! Do yourself a favor and stay as far away from this one as you can! more

I took my vehicle to Maaco Auto Painting at 1321 Diamond Springs Road, Virginia Beach Virginia early this fall. The sales person, by the name of Sean, promised me quality body work and a factory finish paint job. I paid the full price of $700 for one of the best paint jobs offered by Maaco (Sean claimed to have given me a discount). They had my car ready for me a week later. When I picked it up it actually looked pretty good, but I notice a thin layer of dust that covered my car and a couple of cars parked next to it. I found this unusual because when I picked up cars in the past from recently having body and paint work done on them more