Lynn's Day Spa Inc

I read the negative reviews and thought they just might be a little harsh. I signed up for a massages for my daughter and me. When we walked down the hall to the spa, the carpet was filthy and the walls were just as bad. When we entered the "spa" there were stains all over the very small, crowded, dirty and messy reception area - if you can call it that! There were two teenaged girls who acted like they were doing us a favor by acknowledging our presence. Our appointment was early in the morning, however when we went into the waiting area and there were left over dirty cups and dust on the tables. We waited about 20 minutes for our treatments and at no time did anyone from the spa walk through to pick up the trash or straighten up the area. My daughter had a good massage but I chose refelxology and the technician stated that next time I should get a massage! When we checked out we found the "receptionists" just as nonchalant as when we entered. I run a business and have a few tips for Lynn's Spa: 1. The receptionists are the face of your business. You need to ensure that they are professional and helpful. 2. The entry into your space should be pristine and welcoming - not dirty! 3. The waiting area should be cleaned of dust and dirty napkins, crumbs and used cups. 4. A spa is supposed to be welcoming and relaxing. I found it no better than an HMO where the patients sit in a waiting room waiting to be called for the next appointment. The spa has absolutely no class and I will never spend another penny in there! more

I visited Lynns Day Spa at their New location after the fire. Upon entrance you come up to a reception area w/a very small wooden desk. The reception area looks very CHEAP. Most reception area has a nice counter and all the clutter is suppose to non- visible to the clients. The waiting area is large and spacious. Although the refreshments could be a little better. The cookies are not gourmet but looks like they were purchased from the dollar store. It is not covered so that germs can fall on it. Also, its very dark. How can anybody read any of the magazines in the room with no light? Tranquil or are they trying to hide dirt? The massage rooms and facial rooms are okay. Can't say much for the decorations. All the decor and furniture (except for the waiting area and manicure room) looks antiquish, old and dirty. Maybe it was salvaged equipment and furnishing from the fire? The nail room furnishing looks new and moderm. As I was getting my pedicure, I noticed that the carpet had numerous water spots. Maybe a flood or plumbing problem? I hear this loud drain pumping behind my chair that distracts my relaxation. It makes me think if there is mold growing underneath the water stained carpet? My mani/pedi was great. The polish last for over a week on my hands and 4 weeks on my toes. That's impressive! On my visit, the client next to me was upset due to some scheduling problem with her package. The owner came in to rectify the problem (I recognize her from Baltimore magazine) -- but she was very rude. I sat thru my mani listening in to the confrontation. NOT RELAXING!. Then I had lunch. There was no lunch/ dining area. I ate my lunch in the waiting area with several people staring at me. I felt very uncomfortable. Plus, lunch is $30 for a sandwich and drink that they probably order from a local restarant for $10. Its was a rip off. I was walking around in my robe. The bathroom was outside the spa. I had to walk outside in a robe. If u need a quicky spa, this is it - relaxing NO! more

I visited Lynn's Day Spa for a pedicure before my wedding. It's small and out of the way, but has a cozy atmosphere. Everyone was friendly and helpful. The pedicure itself was reasonably priced, and quite enjoyable. The pedicurist did a wonderful job--my nail color held up through a week at the beach. I'll definitely visit Lynn's again. more

I spent a small portion of a morning visiting this spa for a massage. The atmosphere is pleasant, although not as spacious as some of the resort spa's I have visited, but this is only Columbia! The technician I had was friendly and the massage wonderful. Prices are in line with other spas in the area. The staff is helpful and courteous. The website was easy to use and also helpful. more