Luther Burnsville Hyundai

Good job and friendly staff. Easy to work with, seemed knowledgeable. Dealership well organized and clean more

This is an honest dealership. They tell you what service they recommend and then the customers decide if they want it. They do n ot pressure the customer! more

After making only three payments on my new Hyundai Veloster, which was purchased at Burnsville Luther Hyundai, my vehicle was destroyed by an intoxicated driver. As bad as that sounds, I was excited to purchase another vehicle. I immediately called Babak Abedi and described the vehicle I was interested in. I came in the following day and he had a 2014 Santa Fe Sport Turbo washed, warmed up, and ready to test drive. I loved the Santa Fe, but that particular vehicle did not have all of the options I desired. After a lengthy search of surrounding facilities, Babak did not have any luck in locating exactly what I was looking for within the Luther family of dealerships. He was, however, able to find the exact vehicle I wanted at a competitor's lot. Two days of failed negotiations led me looking for something different. The Sales Manager, Dean Dreckman, contacted me with some exciting news. He was able to make a trade with the other dealership for the vehicle I wanted. I was elated! The next morning the vehicle I'd originally wanted was being detailed and made ready for delivery. Christian McNellis, in the finance department, was able to get me approved for a loan very quickly. Christian was also kind enough to help me with some documents in regards to the previously purchased vehicle which totaled in the accident. He has always been extremely friendly and always answers any questions I have. I would highly recommend this dealership to anyone looking to purchase, lease, or trade in a vehicle. I have had nothing but outstanding service from everyone I've interacted with at Burnsville Hyundai!!! more

everyone work quickly to get you in and out of the service center more

The people, the entire staff of Luther Burnsville Hyundai is outstanding, I am continually impressed by the level of service, professionalism, knowledge, and outstanding customer service ethic of each member of the staff. Great cars, great dealership, great people…now why would you buy a car anywhere else? Thank you, your excellence is greatly appreciated! more

Applies themselves to try to find the problem but they still did not find more

Burnsville Hyundai responded immediately to my needs Very efficient!!! more

Andrew and his team are the best. This is a Top Notch business that went out of their way to take care of me and my car. more

Came into dealership for routine oil change and tire rotation, one of the service managers took time to talk to me and get to know me they are very nice and warm welcoming more

Car was not vacuumed or washed when returned to me. Loaner was very dirty including rear view mirror, really! more

Amazing prople d y more

In and out as scheduled. Work done to my satisfaction. more

I just had my first car buying experience at Luther Hyundai, and mark was incredible! He wasn't pushy, he answered every question that I had... And when he didn't know the answer right away he told me he wasn't sure, but he knew who to ask. Then he would ask that person, and get me the answers I needed. I appreciated his honesty, friendliness, and his follow through. Most dealerships wrote me off because I'm 23 but they did a great job at making me feel valued, and not pressured. They also worked really hard to get to my walk out the door number, as well as getting me a great APR deal more

The initial drop off experience was great but when it came to picking up the car and paying for service I was less than satisfied. The process took longer than expected and an explanation of charges was difficult to get. After belt and pump replacement the car did not sound the same, inspection of vehicle was not completed, and all parts were not returned as requested. more

They did a great job, drove me to work at no charge while doing the work, very happy. Mark more

Preformed service and recall in a timely maner, Staff was friendly. This was my first time at this location for service. more

Made me feel important and met or exceeded all needs more

great to have a dealership in burnsville and not drive to bloomington> more

Very customer oriented. Waiting lounge very comfortable with nice amenities. Well staffed and courteous service. more