Awful experience. Did not do any research (lesson learned) because 1) I work in the same organization as his parents, 2) worked with his two younger siblings and 3) never thought that anyone could be so unprofessional and cruel.
My wife and I chose Luke (great photographer, awful businessman) to take our newborn son's first professional photographs. The pictures were outstanding, if not slow to be put up on his website for print selection (took a month, not the week promised). Finally got to make our selections, paid hundreds down as a deposit and NOTHING. After almost six months, we were forced to dispute the charges on our card because after six months, you are unable to do so.
I stumbled upon Luke in February (I think) clearing out his storefront and he claimed he was moving to New York to pursue ""great opportunities,"" but promised to have our prints drop-shipped directly to us within a week. That, of course, never happened.
When I threatened a lawsuit if our order wasn't placed, he FINALLY responded to my email (although a week after the deadline I had given him), only to apologize profusely for things being so ""crazy"" and him being ""unable to check his messages"" because he was ""shooting on the road for a major publication."" He promised the prints, a DVD with all of our photos and no need to pay the balance of our order because he had put us through so much trouble. Of course, we have received nothing and I have not heard from him since.
I have no idea where Luke really is and what incarnation his newest entrepreneurial venture will take, but for the sake of others, I pray they google him and read these reviews. I have many other stories that I have learned about Luke from his ""friends"" and former classmates, but as they are hearsay and not directly linked to my personal experience with Luke, I will not post them here. But man-oh-man, are there some doozies...
Cons: Took our money and ran.
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