I recently suffered total loss of my car. Although it was another driver's fault, Luis and his staff walked me through steps to gather information, handled contacts with the insurance company of the driver at fault. Luis had my car moved to site where they could assess damage, and identified that my car was not a basic model and was of greater worth. Luis was quick to advise me I had access to a rental car and set up reservation for me to get a rental car. He, his staff, and State Farm teams were very patient, answered questions, and followed through. Within 3 weeks of the accident I had a very fair monetary figure for total loss of my car in my bank. In short, Luis and his team lived out "Like a good neighbor, State Farm is there..
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