Lovett Dental

I've never written a review, but I had a pretty rotten experience with Lovett Dental of Humble today. Our original appointment time was scheduled for 10:30. I was going to be 15 minutes late, which is usually fine with most Dr. / Dentist offices, but I called to make sure it was okay before we went in. The receptionist told me that it was no problem, and that she could move me to 11:00, because someone else had cancelled. \r \r So we get there at 10:55 for our 11:00 appointment. We sit in the waiting area until 11:20, when they call her back for x-rays. She is 4. I told them I do not want x-rays, as I feel that she shouldn't be exposed to the radiation at her age and size. So they have us sit back down. 11:30, they call us again, along with someone else who came in after us for an 11:30 appointment. \r \r We get upstairs to see Dr. Nguyen, and she goes straight to the kid who had the 11:30 appointment. The assistant tells Dr. Nguyen that we were the first appointment, and we were there first. Dr. Nguyen looks directly at us, then goes to work on the girl anyway. I was pretty upset by this, so I went to the front desk and told them what had just happened. I cancelled my daughter's appointment, along with some procedures they had just scheduled my husband for, which would have brought no telling how much in for them through our insurance (our bill was quoted over $1400.00). \r \r I am very disappointed with the way we were treated today, and I refuse not only to do business with such a practice, but to put my daughter's dental care in uncaring hands. If the dentist had a problem with my denying x-rays, she shouldn't have made it personal. It is our right to choose. more

My 2 year old daughter had to have two of her teeth extracted. Of course my husband and I were very nervous to have our daughter go through this especially since the last time she had serious dental work done it didnt go so well. However, the staff and Dentist were so wonderful that our daughter started crying when she found out it was time to go home! She talks about the dentist office all the time and has nothing but good memories of the experience. (which is amazing to me, especially since she had her teeth removed) Dr. Nguyen, Amber and Rebecca were extremly gentle and understanding and worked WITH my daughter and not against her. It wasn t until weeks later that my daughter realized her teeth were gone. She asked me, OH NO MAMA!!! Where did teeth go?? I reminded her that the dentist had taken them and that they would be back, she said, Okay Mama, I wanna go to the dentist again! . After all the dentist offices we have tried for my daughter, Lovett was like a breath of fresh air! It is so comforting to know that I have a safe, clean and loving place to take my children for their dental need. These three woman are truley amazing and have found their calling!!!! Thanks Lovett!!!!! \r more

I have never written a review before but after today I felt compelled. I have always hated the dentist. I have had horrible after horrifying experience and now have anxiety so bad about going to the dentist that I frequently throw up on the way there and even in the office from nerves. I needed a dentist. I have horrible teeth, and had 3 broken ones that weren't letting me eat or sleep or even kiss my son for the past month. I saw that Dr. Roman was on my insurance and so after reading the reviews for Lovett Dental and Dr. Roman here, I decided to try. I am so relieved. My appointment was for 1pm, and I got there at 12:40. By 1:05pm I was being led back for xrays.The entire staff is amazing. Super friendly and professional. Dr. Roman is awesome!! He explained all of the procedures to me, explained what I needed to have done, answered all of my questions and did it without judging me, giving me attitude, or maintaining a 'holier than thou' attitude. Judy, the office manager, helped me to get financing today and seemed more than willing to work with my budget. I ended up having 5 root canals today with more work to come. Dr. Roman fit me in because of the severity of my pain, and when I told Judy that I was sorry for messing up their schedule she told me not to worry about it at all and seemed genuinely concerned with how I was going to get home and if someone would be there to take care of me. In the future if I have to wait I will be fine with it because I will know that Dr. Roman and his staff are doing their best to help someone like they helped me. Now that I know I have a dentist I can trust, I am so relieved that I signed my son up for this office's Pediatric Dentist. I passe an employee giving a four year old his xrays and she was so gentle (quite the opposite of my son's first dental experience). The only draw back is that there are no toys in the waiting room. BUT there was a giant screen TV playing cartoons for the kids and I can keep my son occupied. I am in pain as we speak, but I am reliaved that Dr. Roman saved what teeth I have left and that I FINALLY no longer have to be afraid of the dentist. Thank you Dr. Roman, Judy, and Staff!! more

I had a terrible toothache and needed to be seen immediately. I called several dental offices and no one would see me. I called Lovett Dental in Humble and was seen the same day. The Dr. and the staff there are great and I will be having all my dental needs taken care of. This is a great dental office and I recommend it to everyone. more

I went to Lovett Dental in Humble by the mall, and I have never had such a pleasant dental experience. The staff there were the friendliest and most helpful people I have ever met. The catered to me and my husband and we got all of our dental needs taken care of. Dr. Roman was charming and not bad to look at and the office manager Judy managed to help us finance our treatment with no interest and made sure that the wait was short. I recommend Dr. Roman, Judy and the girls to everyone one I know. My whole family will be going to the Humble location and hope that all of you looking at this will do the same. more

My 9 year old daughter had to get a tooth pulled and she was very nervous - the pediatric dentist made her feel very comfortable and all went well. I went in for a cleaning and both Dr. Roman and Judy the office manager were great. The team was pleasant and facility was very clean. I will be taking my other 3 daughters back and recommend this establishment to others. more

I normally do not write reviews but this place sure deserves one.\r My little boy had some crowns done. We have insurance and they have negotiated rates. They did the procedures in two different instances.\r \r First time they charged us 100 dollars over what the insurance stated we needed to pay.\r \r Second time they charged us 100 dollars over the insurance rate..\r \r The receptionist is useless. She is very good at taking your money but after that any issue she does not or will not help you.\r \r This place is a joke...so we have been trying to get our money back and after many weeks someone from the corporate office has stated that it has been resolved.\r \r So today I actually get a bill from them for 240 dollars!!!! If they cannot do basic math what makes you think they can fix your teeth....\r more