Well...the last 2 times I went to Lost World Pets I was totally ignored by the staff. First time was at the Main St. location, my son and I stood at the counter ready to buy something. We were looked at by a couple associates and they just walked away, not saying a word such as ""we'll be right with you"" or ""can we help you""...nothing! So basically we walked out!! The second time was at the mall. I was going to buy a treat for my dog. I stood at the counter to have the associate unlock the case of treats, he proceeded to keep his head down texting on his phone. Never once did he look up to even see if I needed anything. I walked back and forth around the counter hoping to catch his attention...but to no avail! You know, I may shop there again, maybe the third times the charm. I don't know. I have always worked in a retail environment, and I would never tolerate these actions from my associates. Just remember, the customers keep you in business!!! Thank you.
more