This was the first storage place in Auburn we stopped at and the people that run the place are very friendly. We took a look around and it seemed fine... decent pricing and they are located very close to where we are currently living. We decided to go with Locksley. Big mistake! I wish we would have taken the time to look around at other storage facilities in the area a bit more. After moving in about half of our stuff we noticed large pools of water accumulating on a few of our items. When we grabbed a light and checked the ceiling there was water dripping along every inch of overlapping material (that's 5 joints x 25 feet long). We brought this to the attention of the people that run the place and they acted like it was a very unique situation. When we asked around a few of the other renters as well as people at other storage facilities in the area no one was surprised. These units are some of the oldest in the area and are not insulated (at all). They will accumulate condensation on the ceiling and drip onto your items. Do not waste your time here. Even if they ruin some of your stuff they will not even return your money for the time you rented. I attempted to get my money back from the people that run the place, then the owners, then my credit card company. No luck yet. BBB will be the next stop but in the meantime I would like to save anyone else from this waste of time and money.\r
\r
The bottom line is prices around town are all very similar for storage units. For basically the same price you can get a much nicer unit, with a built in light and better insulation. The Locksley units have no lights and no insulation. We moved to another storage facility nearby and even during times of much worse weather there have been no water issues. Do yourself a favor and skip Locksley Mini-Storage, they are dishonest about the condition of the facility, the units will ruin your belongings and they will do nothing to fix the problem.
more