IN MY OPINION, THEY WERE VERY PROMPT IN WHAT THEY WERE GOING TO DO TO MY 52 IN. SONY-THE TV WEIGHS AT LEAST 200 LBS!-I DID CALL TO TOUCH BASE ON WHAT WAS GOING ON WITH OUR SONY TV-AND, A MR. LARRY SCHAUB CONTACTED ME THE NEXT DAY ON WHAT WAS WRONG WITH TV,..I WOULD RECOMMEND L-N-B TV REPAIR-ABSOLUTELY!!
Pros: CONVENIENT
Cons: VERY BUSY
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