Just moved to Livingston in retirement and needed new physician in the area. Went to their office in person and turned over medical records from previous physician in southern Cal and made appointment.
Needed to change the appointment. Called their office around 3:20 pm. Took 4 minutes on elevator music before someone finally answered the call. Then was immediately put on hold. Kept on hold for 10 minutes until the phone disconnected. Hope this is not a preview of things to come with these folks or it will be a short and rocky romance for sure.
Pros: New patient--don't know yet
Cons: Very poor administrative staff response
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