I lived at the living oaks apartments in red oak texas for 2 and a half years. The last 7 months that i lived we got a new on site manager, julie zacharias, thats when the problems started. she lied to me about a late fee and was rude to me on several occasions. upon my moving out the only damage to my apartment was a broken window blind. i was charged for resurfacing the kitchen counters, and $85 dollars more than i was supposed to according to my lease for cleaning the carpet. When i called the main office, Kara blakney told me she would look into it and then call me back...she never called me back. I then called her back and asked to make an appointment to discuss it in person since i wasnt getting any answers over the phone, she then got rude with me and was cutting me off midsentence and started talking to me like i was stupid. so i asked to speak to someone higher than her she said, ""ha i'm sorry but there is no one above' with a little laugh. I asked to speak to her boss and she transfered me to a voice mail box to a ms hurst. ms hurst called me back 30 minutes later and she was rude to me from the moment i answered the phone. she too talked to me like i was stupid and kept cutting me off. she told me that she was standing next to kara during our previous conversation and that she was in no way rude to me. and when i asked for a list of all the apartments that them managed she accused me of wanting to slander them and would not give me a list and hung up on me! so if i were you i would not live in the living oaks apartment or any of their sister complexes!
Pros: very few residents are friendly
Cons: rude managment all around
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