If you're looking for a bargain, this is the place to go. My boyfriend and I are on a budget trip to Miami and I was craving Vietnamese food, so we decided to check this place out - it has wonderful reviews on Yelp and Google. We didn't expect anything wonderful when we got there since we had read about its hole-in-the-wall appearance. We were greeted almost immediately by a woman who never smiled and were seated in a room with no lighting. The waitress was quick on delivering menus, serving water, and taking the order. The menu is lengthy, offering more than 100 dishes and includes photos of dishes to aid customers unfamiliar with Viet cuisine. Our experience went DOWNHILL after this. \r
Not once did the waitress check up on us, ask how our meals were, nor refilled our drinks. The food was delivered about 30 minutes after we ordered - I got Pho Dac Biet and my boyfriend got Pho with duck. (Attn: This is a Vietnamese restaurant run by Chinese workers) My noodles were not cooked all the way and I frequently bit into a wad of hard noodles, and pho is not even supposed to be cooked with duck. The soup base was not bad, and for $14 for the both of us, it was quite a steal. We waited 1.5 hours for her to give us our ticket, and another .5 hour for her to come back to take our ticket. Everytime I walked up to the front desk, I was sent back by a woman saying, "You wait for her! You wait for her!" ("her" being our waitress). We ordered Iced Coffee and Che 3 Mau, which kept us in the restaurant longer. It took about 15 minutes for her to prepare our to-go drinks. When we were finally able to pay, the waitress DEMANDED her tip. "You tip me," she said. My boyfriend had already left the restaurant and headed to our car and I thought he tipped, but when we got to our car, the little Asian woman came running out of the restaurant, yelling at my boyfriend to tip her! He got out to tip her and apologized, but she just took it and never thanked him. Considering that were in the restaurant for three hours (not an exaggeration), I'd have to say that this was a TERRIBLE experience. If you're in Miami for a trip and have a schedule to tend to, don't even bother wasting your time in this place because the service is horrible!
more