I came to DC for a weekend trip and boarded my dog for just one day, no overnight stay. The staff was very friendly and seemed very knowledgeable about dogs and their needs and behaviors. All the other reviewers who have commented negatively about the staff must have interacted with other employees than the one I dealt with. When I picked my doggie up, she was very tired so I know she had been playing all day, and, surprise! She smelled great! They had given her a bath and I didn't even ask for or pay for that. Also, I was given a report card about my dog's behavior and her strengths and weaknesses in interacting with other dogs, listening to instructions, etc. To me that shows a lot of concern\r
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