When we hired Lisa for my wedding reception, we were going to put linens on the tables, chair covers, candles everywhere and we were going to have them put things out for us (ie, place cards, gifts, napkins...). When people arrived at the reception the napkins where just dumped on a table, some of the place cards where placed out but some where in the reception room still rubber-banded together hidden away...this caused confusion about where my guests where supposed to be sitting. We had koozies for everyone but these where dumped behind the bar so that only people who where drinking received a koozie. We hired Lisa to help us out on my special day, a day where both myself and my family should not be worrying about little details such as this, that is why we payed her to take care of these things for us. She claims that we never discussed putting things out, but I know that when we first went to see her at her showcase, we talked about this and it was not going to be a problem. Then she had the money and knew that we were not going to be seeing her, if you hire them you have to hold their hands all the way through, not only telling them what you want but leaving detailed instructions about everything where ever they are going to be doing things.
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