Linder Psychiatric Group INC

Voted 2013 Best Mental Health Clinic in Folsom by the Folsom Awards Program. more

Stay away - go elsewhere - not a professional organization!!!!\r \r My son started at Linder and we made full payment for many visits - then Linder billed our insurance - they are an in network provider for my insurance plan. Insurance paid Linder, I already paid Linder and can not get a reimbursment of my fees. I have called my insurance company 15 times to work with Linder and they hit road block after road block - they were at a lose as to what to do next because they have paid them in full. So, I wrote a letter to Linder and after Mary the office manager read it she called me and told me she would go over the account and get back to me by the end of the day. Did not get a return call from Mary that day. I have been asking for my refund for 5 months - they have given me dates for the refund and an amount which is close to 1200 dollars and I still do not have a refund. The office staff is rude - have lied to me and my insurance company and when my insurance company asked the office staff for accountability of what they had told them the office worker hung up on her. Please read Mary's responses - they never address the issue, she always blames someone else, The counselors may care about the patients but the office staff clearly does not and are very abrasive and rude.\r \r If Mary was so concerned because she is the Regional Office Manager - she would have called back and said she was working on my case but did not have a response for me. That's good customer service - Mary needs help with training her rude employees and she could use a few lessons herself.\r \r My review is of the Folsom office but Mary is Regional Office Manager for both offices - beware!!! more

For all prospective clients.... more

Linder Psychiatric group has the worst billing department ever. I left because the staff never processed my claims to my insurance correctly. They are just now contacting me regarding a bill for a date of service that happened three years ago. The first time I have heard if it was a week ago and they want to send me to collections over it?!?!? They have shady business practices and are rude, and incompetent. more

I showed up on time for an appt. The door was locked. There was no answer when I called the office outside the door. I was told I should have called the emergency number. Since when is a locked door an emergency? Mary, in billing, is threatening collections. What a headache! more

went there for my wife for last few years, behaves good but they seems only to care about money. always want more app. 3 ap in a week even though you don't need it. if you talk 5 min on phone for any issue, they will charge you one full or sometime half app . in one word they are only after money more

they only understand money, nothing else. they will milk you till death. 3 appointment in a week to prescribe same medicine she is taking for 3 years. if you talk 5 min over phone they will charge you 15 min app. and more

Both of the LInders have been nominated by an independent consumers research firm as Top Mental Health Providers. more

Both the Linders have been nominated as ""Top Mental Health Providers"" by an independent research group. 193 Blue Ravine Road, Suite 170 Folsom, CA. 916 608 0714 more