Lifeshield Security

This service is provided to me in connection with my cable service from Blue Ridge Cable, and the system has performed just fine. Ongoing customer service has been spotty, ranging from quite good to poor. And I think this is related directly to the particular customer service rep I was connected to. Last year, I had two instances where I was told that a part was being shipped, and it hadn't been. And there was another problem-solving incident where the rep seemed to be more interested in hearing himself talk, and seeming to get some personal pleasure out of busting my chops with his techno-talk, combined with a down-home talk-me-to-death concerns about how the weather was in my area, and how I liked the private gated community where I live. Maybe he was just lonely....It got to the point when this guy would pick up my call, I would just hang up and call back again a little later, hoping to get someone else. So now I'm waiting for a replacement for a defective sensor, and if I receive it, and if I receive it in a reasonable amount of time, then this most recent incident will be OK. more

We got the system in Oct 11, almost a year ago. We tried multiple times to get rid of it but no luck. more

BEST SYSTEM FOR RENTERS! Some alarm companies won't even work with renters! So when my daughter was old enough to stay home after school alone, I knew I had to find another solution. That solution was LifeShield. Setup was easy and I was able to name each sensor so I know what went off and when. I can get text messages and check on the web to check that my daughter set the alarm back on when she got home. My sister has one of the BIG name companies.... and her alram trips all the time for no reason and they can't even tell her why unless she lets it go off for a full 60 seconds. Ridiculous. She is more nervous with her alarm than without it. I know everything about my system every minute, every second. I can even get a log online of who what and when, its awesome. And if I move, I pick it up and it moves with me. Best of all is the price. I was able to get 13 sensors for less than 1/3 of the cost of only 4 sensors of one of the BIG guys. I LOVE this company. I LOVE this service. After my purchase, there has been an increase in breakins in my area... all I can say is I feel SO secure knowing that my system is armed and being monitored. Best purchase I ever made. more