- Year-Round Support - Our offices are open year round to serve your needs - Satisfaction Guarantee - Our service is guaranteed 100%. If you are not satisfied for any reason, we will refund your preparation fees - Accuracy Guarantee - We will give you the most accurate return & the largest possible refund. If we make an error in the preparation of your return that results in penalties & interest, we will pay the associated penalties & interest initially assessed. - Free Consultation - Information & consultations are always free at Liberty Tax - Audit Assistance - If the IRS audits you for a return we prepared, we will accompany you to the audit & will answer questions as to how the return was prepared - Correspondence Assistance - We offer IRS tax help by assisting you with all IRS and state correspondence that you receive, including audits, letters, & inquiries about your tax return - Free Copies - You can, at any time, get copies of your tax return for free - Online Tax Preparation - esmarttax.com is Liberty's online tax preparation available to those of you who prefer to prepare your own taxes -Z9 Electronic Filing - Electronically file return to IRS with your refund sent to you via check or directly deposited to your bank account by the IRS - Paper Returns - Return done as a standard paper return & must be mailed by you to the IRS.Z9