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Lh Brubaker Appl & Water Cond

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340 Strasburg Pike
Lancaster, PA 17602

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(717) 299-2351
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Reviews
( 93 )
( 6 )
( 1 )
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( 2 )

Best

Technician was very professional.

Worst

4th trip was a charm but the intervals between the trips was very long - you need more repair teams for return calls or need to escalate customers that have prolonged repairs to g...

Refrigerator Installation 9/13/2018

JT and Tyler were very professional. Easy to work with, were very careful and concise with installation and had a great sense of humor. Thanks guys more

Purchase and installation of new washing maching 9/9/2018

In the showroom Kelly was very helpful with our selection of a new washing machine. She spent time with us to explain the various choices of machines and was very proficient in scheduling our delivery and installation. Ben and Rich were prompt, efficient, and professional while delivering and installing our washing machine. They carried our old and new machines up and down the steps and across hardwood floors without making a mark. When the machine was installed, they provided us with a quick lesson on operating the new machine. We highly recommend LH Brubaker! more

Stove installation 8/30/2018

Ben & Rich did an excellent job and were very timely Appreciate the service on our new gas range installation more

Ken B. 8/22/2018

Ken encountered a challenge when he attempted to deliver a stacked washer/dryer to our condominium, through no fault of his own! He has made 2 trips to our home to complete the delivery and has been professional, helpful and eager to please each time, despite encountering unforeseen structural issues in the home. Ken demonstrated a thorough knowledge of the product, as well. When we purchase our next appliance from L.H. Brubaker, we will request that Ken deliver it. His assistance was invaluable !! more

Washer Installation 8/20/2018

Andrew & JT were very professional and friendly. They removed our old washer and connected the new one and explained the features of our new washer in a timely fashion. They definitely did a great job! Thanks! more

Refrigerator repair 8/9/2018

The two gentlemen were very nice and professional; however, I wish they would have given their names and worn booties in the house. The repair was done correctly. more

Water Softener repair 7/26/2018

Jason was on time for the appointment and made quick repair of the water softener part that was leaking. He then checked over the system, making sure everything was OK. While here, Jason checked the homes water qualities and I had him replace the filters in the kitchen's R.O. system per the recommended schedule. Jason was friendly and informative to any of my questions. Job well done! more

service 7/19/2018

Technician was extremely knowledgeable on the repairs /replacement of the ice maker in the Samsung Fridge/Freezer. He spent time explaining the problem and how it was to be fixed. He was courteous and pleasant. more

My Loss 7/13/2018

My "repair" was a false alarm. The icemaker stopped working.I had gotten GE water filter for fridge and it did not allow water to go to icemaker. Turned filter around and it began making ice...$100 for service call. more

Appliance Install by Ben H and Josh L 7/10/2018

Ben and Josh arrived at time designated. They took special care to cover areas to keep clean before installation. Installation of a microwave was quick and thorough. My questions were answered. Their service was very professional and I appreciated their attention to detail. Love the new slate finger proof GE microwave! The 4th of July sale price was super! I give them a 5 rating. more

Great service 7/9/2018

Andrew P and Kyle M were great installers. We also had two other installers/Sales people last week who were fantastic. We are very happy with our appliances. more

John and Josh 7/1/2018

John was very knowledgeable and very nice. He did a great job and Josh did too. more

Appliance professionals 6/29/2018

Don, did my dishwasher: JT and Andrew P did my refrigerator. Kim was my sales rep. Couldn't have asked for a more professional , informative group of people. Anyone can sell product: Brubaker team sells customer satisfaction. Thanks to all of you. more

Great overall service 6/22/2018

From the sales process through the install this company was first rate. No pressure no mess and very courteous installers. more

4 y/o Samsung Ref/Freez 6/20/2018

4th trip was a charm but the intervals between the trips was very long - you need more repair teams for return calls or need to escalate customers that have prolonged repairs to get it done. Scheduling seems very inefficient. No issues with repair guys - they seems to know what they are doing. My 4 calls were stretched over 45+ days until the unit finally died and we had to pitch dollars of food! more

Dependable as ever 5/25/2018

We have been customers of LH Brubaker for over 40 years. Today’s delivery by AndrewP and Kyle M reinforced that loyalty. They were courteous, helpful and informative. more

Washing machine 5/22/2018

I called LH Brubakers to fix my Bosch washer. I received prompt service and Andy was very professional and efficient. I will call again for future needs! I am very satisfied with my experience! more

New washer/dryer installation 4/12/2018

Collin and Ken B. were on time and professional. They installed a new washer/dryer on our 2nd floor, no problem. Trish is sales is always great to work with. more

Service Rating 4/9/2018

Hi There, Rusty & Dillion are a GREAT Team together. They were informative from 1st meeting at the door, checked out the lay of the land before bringing in the appliances, were very careful not to hit walls, installed according to code, gave helpful hints on how to use with demonstration and care for future use. Also displayed a sense of humor- Thank You, Rusty & Dillion more

David diffenderffer 3/28/2018

Mark D did an excellent job in installing new water softener and explaining its functions. more
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