Les Schwab Tire Center

At first, it took them twenty minutes to begin the one-hour appointment I made with them to get my wheels aligned, then they took an hour and a half doing it. When I got my car back, the alignment was still way off. So I brought it right back to them and they said they couldn't finish it that day and that I had to come back tomorrow. So I came back the next day and waited another 20 minutes to start my appointment again, only this time it took nearly two hours of waiting. And when I got my car back, the alignment was still off! I was really angry. I got my money back. Will never go back there again. more

Our car had a flat tire that Les Schwab fixed while we waited, and it was complimentary! Nice people and great service. They were very busy and told us that it would take about an hour, but our car was ready early, in about a half an hour. Their location is desirable as well. Les Schwab is next to Fred Meyer, so we could shop while our tire was being fixed, or we could wait in their waiting room which had magazines, newspapers, and a TV. more

Les Schwab fixed our flat tire quickly and did not charge us. Service and people were great. We did not have an appointment, and just stopped by to see if they could fix it. Their place was full of cars, and they told us it would be about an hour, so we left the car and shopped next door at Fred Meyer for 20 minutes. Then, we decided to go back and read or watch TV in Les Schwab?s waiting room. After only 10 minutes had passed while in the waiting room, our car was ready. I took out my wallet to pay, but they said it was complimentary and to think of them when we need new tires. What a nice surprise to not be charged, and we will definitely check out their prices when we need new tires. Pros: Convenient location, quick service, nice folks, shopping nearby if you have to wait. more

I'm a loyal customer. I live in Seattle, but once had a tire urgency that required me to go to Les Scwab in Bellevue a few years ago...they fixed if for free. I was impressed, and have been back ever since. I've been there a few times already, and very pleased with the service, until my last visit. Was served on by a rude young man, super super arrogant, I had some questions about tires, which, I admit, were kinda dumb questions, but hey, I'm no tire expert, but instead of being patient and addressing my concerns, he just nodded and smirked. This dude doesn't like to talk, apparantly its' more ""cool"" to just nod and point. Well, how about this..you just lost a loyal customer..not just to this place, but to all Les Scwab's. It just occurred to me that they have become so big, that customer service falls by the wayside, and they just hire young punks to work there. The good ol dependable Les Scwab is long long gone. I recommend the mom and pop tire stores...they depend on customer service to get people back. Les is just not trying anymore....""Les"" is truly LESS. Pros: Used to be great Cons: Now customer service sacrificed for volume, hiring low end employees more

This Les Schwab outlet replaced brakes on two of our vehicles and replaces struts on one. Work cost about the same as the local dealership, but was accomplished much faster and within estimate. Will use again. more