I took in a DVD player/recorder that had stopped recording. The factory had told me it either needed to have the lens cleaned or adjusted. Leo insisted on an upfront paymnent of $35. He later told me it was impossible to record on RW discs (something I had done may times) and that the lens could not be adjusted. He returned the unit exactly as I had left it and kept the $35. He's not only incompetent he has no businesds ethics.
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