Leone Plumbing And Heating

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2250 W Ridge Rd 300
Rochester, NY 14617

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(585) 458-5800
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Best

I called Leone Plumbing on a Sunday night, when the drain pipe that runs from the house to the street was clogged. I live in an older part of town--the house is close to 100 years...

Worst

All reviews seem positive

Above and beyond. I was extremely happy with them. Would recommend them to anyone with plumbing trouble. 8/30/2011

I called Leone Plumbing on a Sunday night, when the drain pipe that runs from the house to the street was clogged. I live in an older part of town--the house is close to 100 years old--and here the storm drain is also the sewage drain. They were very courteous and polite over the phone, and that's not something you run across too often these days. The serviceman who came soon afterwards was very respectful and professional, despite the cold and blowing snow. He went out of his way to help us with our drains on a Sunday night. He took a look at the situation, and told me up front what was wrong and approximately what it would cost me for him to fix it. He got right to work, and it was a dirty, filthy job. He was down in the cellar, bent over at the waist, feeding that snake through over and over. He was here for over three hours. All he had to do was snake it once, but he did it three times. The last time, he changed bits and was pulling out larger chunks and roots. He did a fantastic job, and we haven't had another back up ever since, even when it rains heavily. Once he was done, I took his card and taped it to the pipe, so I would know who to call if I ever had another issue. Then, I tried to offer him a tip, but he wouldn't take it, saying that he quoted me a price for the job, and that that was all he would take. The next day I followed up with his boss to let him know how pleased I was, and he told me the same thing. It's nice to know that there are still some places that do business this way, like they used to do long ago. more

I have never seen anybody do a job like these guys! 8/26/2011

I would recommend Leone Plumbing very highly. These guys went out of their way to do a job for me. I watched them do the work, then I offered them more money because they were so thorough and courteous, but they wouldn't take it. If I need work done again, this is who I'm going to call. If you ever need plumbing work done, call these people, because I have never seen anybody do a job like these guys before! more

Positive and would use again! 8/19/2011

Leone Plumbing & Heating Service goes above and beyond. They've done a little bit of everything for us! They've done some plumbing and cooling, and also some renovation work. Leone Plumbing & Heating Service has also done some work on our sewers, installed a new furnace and AC, and done our maintenance. We've been using Leone Plumbing & Heating since Andy became independent, so for about ten years. Leon Plumbing & Heating is trustworthy, and sometimes they come unattended. We give them the key to come in sometimes, so they're accountable. Laura R of Salon Enza more

Fixed leaking leaking pipes in basement 8/16/2011

Prompt & courteous they were very knowledgable. Gave me a reasonable price to replace my galvinized water pipes. They're good. more

Doesn't stop calling until the job is done to your complete satisfaction. 8/1/2011

Leone Plumbing & Heating Service has done work for me at 6 different locations, including my personal properties. They have done the bathroom at my house in the mountains and extensive work on a new pizzeria I just opened up. Andy bends over backwards for his customers. If there is a difficult problem, he will come back and take care of it, calls after everything is up and running, and he doesn't stop calling until the job is done to your complete satisfaction. That means everything to me. I will continue to use Leone Plumbing & Heating Service and recommend them to everybody who needs them. more
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  • Hours: Mon-Sat 7am-5pm
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