Several weeks ago my wife and I had to deal with this business owner, a female lady approximately in her 60's identified herself as the owner, she repeatedly refused to satisfy our simple request. I am not going in too much detail, all I can say is I am telling everyone I know to stay clear of this Pet Store, It is the worst in the business. I will never step foot in that place ever again. She is so kind when they talk you into spending your money, but if you require any assistance after the sale, forget about it, the nice person you spoke to previously will be gone, replaced with a wicked, condescending, just plain mean owner. And not only that, while I was attempting to resolve this dis-agreement, a male employee threatened me, 3 different times, Not only did the 'Owner' not restrain her employee, she let him continue to provoke and thus worsen the situation. I never got my refund, be careful if you happen to find this place, it's in one of the worst plazas in leesburg, just where it belongs. Stand Clear, Worst business I have ever had to deal with in my entire life......BEWARE...
Cons: Staff/management/ownership
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