Lee's Auto Body Inc

I have brought many vehicles to Lee's over the last 10 years and every time the vehicle was repaired perfectly, on time and without any issues. Their work speaks for itself as they are the best in town willing to go the extra mile to make sure the vehicle is repaired properly regardless of the insurance Companies estimates. M.R. more

I had my vehicle recently serviced at Lee's because I was told they were the best in town and had the vehicle serviced there before. I should have learned my lesson from the first time this company looked at my car. Talk about a lousy attitude. I practically had to beg them to service the car because they were pouting for personal reasons. Anyway, they took the car & said it would be available the following week which of course, was an outright LIE!!! They had the car for 23 days to be exact. Meanwhile, they never call you to tell you when the car is going to be ready. I was constantly on the horn with them getting little if any information. I thought my insurance company or even the company that financed the car were difficult but Lee's prided themselves in giving me the run about town. It was like pulling weeds to get any information from them. Then when I did provide them with all the paperwork that was needed to finally get my car out it was almost as if the car was being held as a hostage for ransom. POOR CAR!!! It reminded me of being at the DMV where you never seem to have the proper documentation-even when you do, they seem to find something wrong with it . Well, that was what it felt like to be at Lee's. I was actually told I don't listen when all I had been trying to do was exactly that just so I could get my vehicle out. Then when I attempted to make payment by check, my credibility was questioned when I was told my check would not be accepted. The reason-the company had problems with bad checks before which is so not MY problem. I asked to see the policy that stated checks would not be accepted especially when I had dealt with this company before and a check had been my method of coverage. No such policy could be produced for me-it was more of a personal vendetta. Guess what, Lee's? You have definitely lost me as a customer as well as the many clientele I have sent your way to increase your business. It probably won't matter but the after taste you have left in my mouth is so vile and putrid, a good customer is not worthy of being subjected to such demeaning display of unprofessionalism. more

I am very disappointed of the service. Initially, they claim it will take them 5 days to fix my car, it turned out to be 10 days. They never call me to give me an update on the status. I have to call them to find out my car will not be ready on the date they claimed. They did not apologize, they cannot give me an exact date when it will be ready. I have to call every other day to check the status. I even have to call them to find out on the day when my car is finally fixed. It was 4 pm then and they want me to pick up my car. I told them if I leave my work right away, I might not be able to get there by 5 pm due to the traffic. Their response is they close at 5 pm "SHARP." What kind of attitude is this, they were super nice before I decide to let them do the job, it is ridiculous. At the end, I found some scratches on my car after it is fixed. I told them the problem, and they give me whole bunches of BS. One minute, they claim the scratches are nothing, the next minute, they claim it is not caused by the accident. I have to call my insurance co to deal with them. At the end, they even said the part is directly from the factory, it is probably defective when they receive it. They are not responsible, they cannot do anything about it. They gave me a car claim the life time guarantee when I left the place, I just threw it away. I will never go back to that place. Their attitude and service sucks. Among the three body shops I had visited, this place is the worst. more

I got my car fixed by Lee's many years ago when I had a minor accident with a truck. They do very excellent auto body work here. Sometimes they do get backed up a little. The great thing about Lee's is that they had given me a touch up bottle for my car which I still use to this day. I highly recommend them if you need auto body work done. more