InstaCare's can offer fine service to individuals. However the phone service is beyond inadequate. Due to information I was much in need of I have called during working hours without any success. There has been no answer! It is understandable if they are busy - a simple ""please hold, I'll be with you"", would be acceptable. I called several times without success. This is Saturday at the Instacare at 10:00 in the morning. They obviously need more staff
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