Larson Group

Sometimes a customer cannot be satisfied, this is my case based on the comment ""Unfortunate business dealing. Bob at I.F. and I had worked on a couple of brochures previously, everything went fine, no problems. I.F. came back to do a third brochure, the time table was drawn out and after 2, 3 and 4 rounds of AA's the Larson Group had to bill for the additional time I.F. was made aware and refused to pay for the additional AA's. The case was settled in small claims and I have moved on but it is obvious that I.F has not. This job was done back in 2006 and I.F. is still using the material produced, must not have been that bad after all. more

I worked with Randy from the beginning with our product marketing pamphlets. We did get along terrifically, but his quality and nuance leave something to be desired. He was very late with our time lines and did not seem to be ready for our meetings. The pcs he put together were very unprofessional and when he saw my skepticism he billed out the entire job stating it was common to do so. Then when final completion did occur the pc arrived with a whopping added labor/design charge which totaled almost half of the originally agreed upon price! Please be careful there are a lot of other more reputable agencies to work with in the area that actually have a full time staff and still charge as much as the Larson Group with higher quality materials. more