When compared to some of the nearby dealerships, I have to say that the people at Southwest Hyundai are top notch. \r
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After much research, I found the used car that I was looking for via a Web search and made the appointment to test drive the car with one of their internet salesmen, Phil, the following day. When I arrived, Phil was tied up with another customer, but another salesman, Damon, volunteered to take me out in the car since I was on my lunch hour--not in an effort take a customer away from his colleague, but as a courtesy to help out his colleague. You often see this type of courtesy between sales people in small town dealerships, but it came as a refreshing surprise in a city the size of Albuquerque. \r
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After test driving the vehicle, they didn't try to do a ""bait and switch"" like other dealerships might try. They knew that I had already done my homework before making the appointment. They were even willing to let me take the vehicle home overnight so that my husband could see it without making a special trip to the dealership.\r
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I believe they are sincere when the folks at Southwest Hyundai say that they want to keep their customers happy and are willing to go the extra mile to do so. I would gladly go to Southwest Hyundai again when I make my next new or used car purchase. \r
Pros: Good prices and courteous service :-)
Cons: Used car didn't have the owner's manual or floormats :-(
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