Land Rover Knoxville

I have always taken our foreign cars to another local repair shop (we have had MANY foreign cars that needed repairs thru the years). My local shop had to pull in the Range Rover dealership for a recent item that we needed. The customer care that I received from RR was appalling!! You would think that a place of business would want to get a persons business who owns 2 Range Rovers and are great customers. He was rude and condescending when speaking with me. I will just stick with my mom and pop shop and continue to recommend them to all my friends who own foreign cars. HORRIBLE SERVICE more

***BEWARE LAND ROVER KNOXVILLE! *** So Tuesday I take my 2011 Sport in for a regular oil change/ tire balance & rotation. First they hit me with an extra $11.00 for a random bad lug nut but I am " ok fine". When it is ready I start it up and immediately notice a louder engine noise and much increased vibration. Worried that maybe they forgot to put oil in it ( I have heard it has happend to other folks) I got the service guy to come out. He , the service manager, and a tech say it sounds fine.. It take 10 minutes for the car to detect the oil level so I ask to wait and confirm before I drive off. They say ok. Few minutes later oil level shows max, start up , still rough.. driving off with a shudder. I think maybe it was the gas I got on the way up, so I go home and refill the tank. Next day, head out for several errands, forget cell phone so turn back around while still in subdivision. Open garage door to see a 3' x '4 pool of oil on the floor! Call the Knoxville folks back, end up getting it towed to Chatt Land Rover. Two days later they say it is some kind of vacuum crank something or other that just happened to fail...On a auto that was running perfectly and not leaking a single drop in almost 9 months of ownership?!?. So I am getting stuck with a $1,471.00 bill AFTER paying $200.00 plus! It is my deep OPINION that someone had to do something there to cause this, there. I therefore recommend Land Rover of Knoxville (especially the service dept) be avoided at all cost more

The Knoxville Land Rover facility is located on Parkside drive close to the Turkey Creek area. It is easy to maneuver the lot and I have visited, parking is convenient. The showroom is more like a western fishing or hunting lodge which is fitting as most of the Rover fans I know are outdoor as well. The most fun is the Rover testdrive. There is a course set up behind the showroom which simulates some pretty challenging terrain. At one point you are practically on your side. If you like thrills in driving, stop here. more