Lancer Automotive Group

Lancer has fixed numerous problems and they always are right on about what is wrong and how to fix it right for the cheapest price. They fixed our air conditioning they put in almost a year ago for free because it was under warranty. They are friendly and usually fix your car the same day. more

Was able to get my truck in the day I called and was extremely pleased with the work that was done. more

Took my CNG ford 150 in immediately and fixed the 'O Ring' leak. I will definitely return when I need service in the future. more

Justin I do love you!! And your staff, truly felt treated like a stupid girl that day! I want to come back but I dont want to deal with anyone but you!! more

This is a top notch mechanic shop!! I have had positive experience after positive experience with them. Not only personally but also with my work fleet vehicles. And I just learned they service CNGs! Listen up all you CNG drivers...FINALLY a mechanics shop that will fix your CNG and fix it right!!! I love this place!! i would recommend it to anyone and regularly do! more

GREAT SHOP--I took my car to Lancer, after being quoted from another shop for work that they said needed to be done. I wanted a second opinion because they wanted so much money. Carlos let me know that almost half of the things the other shop said I had to have were not really as bad as the picture the other shop painted, and saved me over 300 dollars on the repairs they did do. It would have been easy for them to say yes, I needed everything, and just beat there price to get my business. I will come back, and refer others to them. more

I am the Justin mentioned in the review below from PH59138. I have run this shop for 11 years. PH59138 did not put her name but since they have been coming here for years I recognized her from her picture. I had no idea she had any problems with our service on her last visit. I spoke with Carlos (who by the way is a fabulous person) about that day and he said he was unaware of any problems. I have since contacted them and tried to resolve the issue. As I would have and do anytime a customer has a concern. If you are checking us out for the first time I think you will find that we do put the customer first. more

Without a doubt the most honest mechanic shop I have ever been to. These guys saved me over $500 from what the dealer was going to charge me. I can't thank them enough! I can buy my kids school clothes now. :-) more

I went to this business with a dual fuel vehicle after their service advisor assured me they could easily handle the job. Well, they kept the car for over a month, they charged almost double the agreed upon price, and they even ended up bringing the car to the dealership to fix their mistakes! The service advisor repeatedly lied about their work and what parts they replaced. I was told that factory parts were used, but they installed many cheaper aftermarket parts. I was also told they replaced some parts at their own expense, only to find out those parts were not replaced or didn't need replacing. They broke several components in the process of 'fixing' my car and would only give it back to me under the condition of 'No Warranty on Parts or Labor'! After an astronomical bill, it was exhibiting the same symptoms as when I brought it to them! While I like to see successful, competent businesses all around me, I don't believe this lying, incompetent business should even be licensed. My advice is avoid at all costs. more

I've been taking my Subaru Forester to Lancer for the past few years. They've been honest with diagnostic and repair estimates and have even told me how long I can put off a repair that they could easily do. For instance, about a year ago I had several engine leaks. One of their lead mechanics prepared an estimate for me and told me how long I could wait before having each repair done. He walked me through the details and the pros and cons of waiting. All of their staff are friendly and honest. It's not easy to find a reliable, honest place for car repairs. I'm glad I found Lancer. more

Lancer Automotive has been servicing our cars for the past 15 years. They are always kind, patient, and, above all, honest. It is rare and wonderful to have a mechanic you can trust. more

These guys were so nice to my wife, I had to say something. Not only did they fix our car right, it was cheaper almost by half of what a dealer had quoted us and they gave my wife a ride to her work. I am so thankful to have found an honest place to take my car. Pros: Kind, Honest, Helpful, Price more

I took my car to Lancer after asking for advice from a friend of mine who is a large fleet manager (who contracts out his fleet service to Lancer) over 6 years ago. With several grown children and typically 4 or more cars to maintain I have never had a reason to go anywhere else. (And believe me, before Lancer I tried a lot of places!) They are always straight forward, honest, and quick. I highly recomend them to anyone who asks. (such as my grown children who are now on their own!) Pros: Tells me time and cost up front - and has never gone over Cons: not the cheapest, but then again, maybe they are... more

I and my family have been going to them for years. No one else has been so thorough without trying to sell you anything you don't need. Pros: very thorough diagnosis more

took my car in the first time for what seemed to be a basic tune up with an injector cleaning, and replace an air conditioner hose. I got the car back and it ran okay for about two days (however the air conditioning never worked again). My vehicle then began to run like SH*T. could not go up little hills unless I was redlining it in first or second gear, the car shakes like crazy, and the check engine light is flashing at me constantly. Now it is back in the shop and because they have to fix their mistakes and aren't going to make any more money they are taking their sweet a*s time even though know I have to be back in Arizona tomorrow (which there is not a chance of me making now). DO NOT TRUST THIS MECHANIC Pros: if you like to get rid of loads of money this is the place Cons: expensive, slow, dishonest, can't get it done the first time more

Honest. I have been using Lancer for years and never once have I felt like I was ripped off. There have been many instances where a less reputable mechanic could have done unnecessary work and charged hundreds of dollars where Lancer found a simple problem fixed it and charged the minimum. Pros: Honest, Friendly , Clean more