Owner/Operator had picked up my totaled Celica after a Very bad Accident (for me, not so much for the other vehicle) - informing me he would bring it to his West Duluth Located Lot - At which point, after the driver had left with my vehicle, backback, schoolwork, laptop, and spare blazer key - I decided to drop by the lot to pickup said items. The driver had decided to take it to his Private lot/Residence over 20 miles away, in Lakewood - 61st East duluth and 5 miles up. Refused to allow me to take any items from car until payment for original tow, refused to compensate me for time/money/gas spent going up there to get my keys/books/etc - even refused to give me a receipt for the tow service. Was very elusive and jabbery - would never give straight answers and would suddenly remember things he adamantly said not to know, etc.
I am Pretty sure that BY LAW Tow companies MUST bring the vehicle where stated, and by this driver/owner disobeying that law, and causing me undue harm, on an already terrible day - bringing my wife to near tears, and causing a tremendous loss of time/gas/money - I would be glad to hope NO ONE WOULD EVER CALL THIS GUY AGAIN.
I am already contacting people/state about the way this man/business operated to see what I can do so that this may never happen again to another person. No one deserves to be taken advantage of like I was.
Pros: There are no Pro's
Cons: Lies about where car will be brought, charges too much.
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