La Mesa Rv

On our way from Kentucky to San Diego our ailing refrigerator finally quit working in Bisbee,AZ. We stopped in Tucson at La Mesa RV for service. The 3 employees we dealt with there, Maggie,Xavier and Jeremy were exceptionally courteous and professional. We have been RVing for many years and have never been more pleased with the service received. We do not hesitate in recommending La Mesa's Tucson service department. more

I had the misfortune of having to deal with the service department at La Mesa RV-Tucson after my fuel pump went out. I arranged to have the RV towed from where it broke down and arrived at the service department at 4:50 pm on a week day. The tow truck/RV was 20 minutes behind me and I was told that there would be no one in the service department at 5:10, there was no place for the tow driver to drop the vehicle and they had no key drop. The service department was completely uninterested in assisting me and no one would stay the extra ten minutes. I've never seen such a horrible customer service attitude. They apparently don't need the business which is fine since they'll never see me again. I'll tow it to Phoenix before I pay them a dime. more