La La Land Kind Cafe

I was visiting from out of town and wanted to spend time with my best friend that I had not seen since I moved 4 yrs ago. We had everything scheduled. My friend spoke to the manager about our appointment (she just happen to be at the desk when my friend went in). She said that the manager was ""fake nice"" but wrote down all of our appointments on a scrap piece of paper. We made our reservation for 2pm to give us time to have lunch at Jasper's. We use to meet up there when I lived in down and I just crave it. So that was that our day was planned. I get into town and my second day there we head to Jasper's for an early lunch we knew we would want to walk about in the shops a bit and walk off some of those chocolate martinis. It was about 1:15 when we arrived at the spa. We were not greeted for nearly 10 minutes. When we were finally greeted the front desk staff acted like it was a chore to show us the direction we needed to go. Mind you I have been here before the spa was about a year old. I came into town to visit my family and stopped in for a massage and it was TRULY THE BEST I HAVE EVER HAD, the gal had been there since it opened but was not there this go around. Pros: The massage a year ago!! Along with the staff a year ago!! Cons: The new staff and the horrible service. more

Excellent spa experience! Celebrated a friend's milestone birthday with her and two others from out of town/out of state. All loved the Shops of Legacy area. All loved the Woodhouse. The facial was the best ever! Very relaxing atmoshepre. Everything involved created the ultimate spa experience. Thanks Woodhouse. Pros: Atmosphere and staff more

I've never written an online review before, but feel compelled to give my feedback in hopes that the owner can improve the situation. It really is a great location. I visited the WoodHouse Day Spa in Plano last weekend and wish I had gone elsewhere. \r \r There is a feeling of disorganization (one person running the desk and she’s too busy to answer the phone), there's only one changing room so you wait in the hall for your turn; the "quiet room" is loud, uncomfortable, crowded and offer's "kid snacks". The service was ok at best (I received a body wrap) and felt more like I was on the cold slab of a morgue than a lush spa. I will say the technician was very-very nice. I've had some wonderful body wrap experiences at Caesars in Las Vegas... and paid less!! In the shower I had the choice of Suave shampoo or nothing. I'm not very shampoo picky, but I will say that most of the women in our area pay enough for hair color that I seriously doubt Suave has ever touched their heads. I more

Loving the Shops at Legacy area, three of my girlfriends and I decided to have a girls' weekend and include a spa experience at Woodhouse Day Spa. Three of us had massages. One had a facial. One massage was reported to be ""average."" Another was a cross between excruciatingly painful deep massage of the neck (jugular area) and such a light touch everywhere else she wondered if the massage therapist had left the room! My hour and a half massage was scheduled to include hot stones, which was confirmed the day before by phone and upon our arrival at the front desk. Everyone knew it was part of the plan - except the massage therapist. Half way through the massage, I mentioned the stones, and she said she didn't think it had been scheduled that way. She was wrong, and I didn't get what had been scheduled AND confirmed twice. They did adjust the bill accordingly though. We opted to take advantage of their ""lunch"" option which consists of having you order from a wonderful cafe two doors down. While the food was great, the ""service"" certainly wasn't. We ate in the ""waiting room"" area at a tiny round table and chairs that had been moved in from the lobby, and everyone else sitting in spa robes while awaiting their services had to watch us eat. We had to ask for napkins and some silverware. The spa shouldn't try to take on food service as they are not set up for it or experienced at it. When we were at the front desk settling our bill (each one individually, so a took a while), we listened as a spa employ argued with a customer on the phone in rather angry tones and words. She should have taken that conversation elsewhere. VERY unprofessional. It was an expensive and disappointing experience, and we won't waste our time and money going back to Woodhouse. Following the experience, I shared the story with two other friends who said their experiences were similar. Too bad for the Shops at Legacy. What could be a great draw is actually a detractor. Pros: Location in the Shops at Legacy Cons: Overpriced & mediocre service; unprofessional employees more

First, let me mention that I am a spa connoisseur...I LOVE the spa, and I frequent spas all the time. My husband loves to get me spa packages for special occassions like Valentine's Day gifts, Christmas gifts, etc., so he bought me a spa package for the Woodhouse Day Spa, as we frequent the Shops at Legacy and we'd seen it previously. My day began with a Volcanic Hot Stone 90 minute massage and it was pretty good; the massage therapist was a little slow in understanding that I don't like hard pressure on my legs and arms, but I do like hard pressure on my back and neck...she seemed intent on using hard pressure all over even after I told her to ease up a little. I then had a light lunch of a chicken salad which was mostly lettuce, hardly any chicken, and then moved on to my facial. I'm not really sure what the esthetician was supposed to be doing, but while waiting for my face mask to harden, she just sat behind me and breathed on me instead of massaging hands, feet, or scalp like so many other facialists do while waiting. So I thought that was a little odd...but okay...so the next treatment was my manicure and pedicure with Buffy who was just a SUPER person and extremely talented. She made my spa day complete and really allowed me to relax in her chair and be pampered. She did a fantastic job. Another odd thing about the spa is the ""quiet room"" where you go to rest between treatments, but it's just not quiet at all! People are constantly coming in and out, and talking loudly to others, and it seems like people can not just sit and relax and be quiet like you're supposed to do in a spa! It might have been nice to have a lobby area for those who want to converse and an actual quiet room for those like me who really are there to relax in peace. Overall, I probably won't be back, except maybe to get my hands/feet done with Buffy again. Pros: Buffy is a superb manicurist and pedicurist, she will make you relax! Cons: Noisy, un-organized, only one changing room so you have to wait in the hall, overpriced for quality more

This place has all the bells and whistles! From massage, facials, scrubs, wraps, microdermabrasion, manicures & pedicures. It is top of the line and beautiful! The service is great and is so relaxing! It is a must try! more