Kwik Kar Lube & Tune

I was in today for an oil change and tire rotation. I've been a customer of NTB for the past couple of years, but have been completely dissatisfied with them, long waits, trying to sell additional service, don't listen. So I chose to go to kwik kar instead. Very happy. I should have asked the man's name, but the service tech quoted me exactly what was charged and only took about 30 mins for both services. They even vacuumed the car and gave me a free car wash coupon! I will never go back to NTB. You have a lifelong customer here. more

Kwik Kar did not have a customer comment webpage so I guess I have to comment on their service here. Kwik Kar had very friendly service. The manager was very polite, courteous, and quick! When it was time to pay, I was informed that my standard 5 quart oil change with synthetic oil was going to $81!!! After the assured me there was no mistake on the bill, I demanded to speak to the manager and ask why I wasn't informed that my oil change was going to cost me close to $100. The only response I received was ""I apologize, but these are the prices the company charges."" I responded that Walmart and other competitors would charge $50 or less for the same service. As I predicted, he replied ""but, you get what you pay for."" I'm sorry to say, but other places can remove/replace the drain plug and fill up oil just as good as Kwik Kar can. I will not be coming back to get $80 oil changes. Absolutely ridiculous! Pros: Friendly manager Cons: HIGH PRICES more